Zip Cloud began in January of 2011 and is located in Glendale, CA. It is owned by The Endurance International Group, Inc., headquartered in Burlington, MA. Zip Cloud is a subscription service providing cloud storage for individuals and businesses, allowing customers to securely store and access files across various computers and devices. It offers the ability to sync, share, and protect files across multiple devices, including mobile devices such as iPhone, iPad, Blackberry, Kindle Fire, and Android. Computers must be operating with Mac OSX 10.5+ or Windows 7, 8, XP, and Vista (32 & 64 bit). Zip Cloud uses a Backup Genie that ensures all files and data are securely stored, backed up, and protected.
Customers can register for a free account with up to 1GB of cloud storage. There are also paid plans for those that need more storage space. Home/Pro Plan offers 75GB of storage at $10.69 per month. Customers choosing Home/Pro Plan may pay for a six-month subscription at $9.44 per month, a 12-month subscription at $8.19 per month, or a 24-month subscription at $7.61 per month. The Premium Plan offers 250GB of cloud storage for $11.94 per month. It is also available for a six-month subscription at $10.60 per month, a 12-month subscription at $9.44 per month, or a 24-month subscription at $8.19 per month. The Ultimate Plan offers 1TB of storage at $14.44 per month, $13.39 per month on a six-month plan, $11.94 per month on a 12-month plan, or $10.69 per month for a 24-month subscription. Zip Cloud offers a wide range of a la carte services that can be added as needed.
If you would like to cancel your Zip Cloud account for any reason, we can help you do so. Included on this page is a step-by-step guide on how to contact the company and what information they will need from you. Continue reading for more information.
Zip Cloud CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact customer service at 855-432-0727
Advise the rep that you need to cancel
Request a refund, it never hurts to ask
Give the rep your account info
Make sure that you won’t be charged again
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
