If you’re having trouble cancelling on your own, you can also try this online cancellation service:



The Basics: How to Cancel Your SafeCart Account


SafeCart is one of the internet’s leading shopping carts which allows users a secure and easy-to-use payment method to purchase products from global online merchants. Their proprietary Purchase Lookup Tool provides you with the merchant’s contact information and email receipt for your reference. Should you wish to cancel your account with Safecart, you can email although the email response is slow at times. You may also cancel your account over the phone. To cancel by phone:

  1. Make a note of your order number, billing details, and the credit card number that is on file. 
  2. Call 1-855-432-0727 between the hours of 7am and 8pm EST Monday through Friday.
  3. Choose option “1” to cancel and request a refund
  4. Make notes of any documentation or confirmation numbers provided.

Pro Tip: √ If you choose to cancel by email, be sure to include all of the same information and follow up with a call to confirm that the order has been canceled. To avoid having to place two calls, we recommend just canceling by phone rather than by email.

Company Information

Phone: 1(855) 432-0727 between 7am and 8pm EST Monday through Friday
Address: 1205 – 4464 Markham Street,
City: Victoria
State: BC
Country: Canada
Zip code: V8Z 7X8

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with SafeCart.