Shoprunner

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


ShopRunner is a discount savings club. ShopRunner is owned by the parent company, Kynetic. Kynetic was founded in 2011. Other subsidiaries owned by Kynetic are Fanatics, TeamStore, and Rue La La. Michael Rubin is the Chief Executive Officer for Kynetic. The ShopRunner Chief Executive Officer is Sam Yagan. ShopRunner is also backed by Alibaba Group and American Express. ShopRunner’s headquarters are located in Chicago, IL. There are also offices in San Mateo, CA and Philadelphia, PA. ShopRunner has been seen in TC, Wired, Fast Company, and The New York Times.

ShopRunner allows you to enjoy 2-day shipping, free return shipping, exclusive offers, and many more benefits. There are over 100 stores in the network that you can use the ShopRunner benefits at. Some popular retailers include Neiman Marcus, Soma, Ann Taylor, White House Black Market, Saks Fifth Avenue, Fanatics, IT Cosmetics, Jared, Kay Jeweler’s, Staples, Sunglass Hut, 1-800 Flowers, and Chico’s. When signing up for a membership, you can get a free 3-month trial period. Once you have signed up, you will shop as normal from the stores in the ShopRunner network. During checkout, you will need to sign into your ShopRunner account. You will then select ShopRunner Free 2-Day Shipping before you check out. Your order will arrive within 2 business days after it is shipped. If for any reason you need to return your items, you can return them for free. ShopRunner membership is $79 per year.

You can easily cancel your ShopRunner account. We have included a cancellation guide on this page to help you. The cancellation guide includes the pieces of information you will need when reaching out to the company. There are also specific contact details for ShopRunner. Please continue reading this page for more information.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 888-721-7467
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 350 N. LaSalle
Address 2: 6th Floor
City: Chicago
State/Province/Region: IL
Zip/Postal Code: 60654
Country: United States
Phone 1: 1-888-721-7467
Email 1: info@shoprunner.com
Email 2: privacy@shoprunner.com
Twitter Url: https://twitter.com/shoprunner
Facebook Url: https://www.facebook.com/ShopRunner
Main Site Url: https://shoprunner.com
Help Site Url: https://shoprunner.com/faq
Web Chat Url: https://www.shoprunner.com/customer-help/chat
Terms Of Service Url: https://shoprunner.com/tos/terms
Privacy Policy Url: https://shoprunner.com/tos/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Shoprunner
  • CHECKCARD SHOPRUNNER INC. 08887217467 PA
  • CHKCARD SHOPRUNNER INC. 08887217467 PA
  • CHKCARDSHOPRUNNER INC. 08887217467 PA
  • Misc. Debit SHOPRUNNER INC. 08887217467 PA
  • PENDING SHOPRUNNER INC. 08887217467 PA
  • POS Debit SHOPRUNNER INC. 08887217467 PA
  • POS PURCHASE SHOPRUNNER INC. 08887217467 PA
  • POS PURCH SHOPRUNNER INC. 08887217467 PA
  • POS PUR SHOPRUNNER INC. 08887217467 PA
  • POS REFUND SHOPRUNNER INC. 08887217467 PA
  • PRE-AUTH SHOPRUNNER INC. 08887217467 PA
  • Visa Check Card SHOPRUNNER INC. 08887217467 PA MC