Scentbird

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Scentbird is a subscription service, offering luxury scent samples to subscribers. The company was founded in the fall of 2013. The founders of the company are Mariya Nurislamova, Sergei Gusev, Andrei Rebrov, and Rachel ten Brink. Mariya Nurislamova currently serves as the Chief Executive Officer. The company is based in New York City, New York.

Scentbird has over 450 fragrances available. Some popular designer brands include Burberry, Bvlgari, Calvin Klein, Cartier, Clinique, DKNY, Dolce & Gabbana, Gucci, Hugo Boss, Kate Spade, Mercedes-Benz, Michael Kors, Prada, Tom Ford, Valentino, and Versace. They have fragrances for men and women. Scentbird also has hand creams, bath & body products, makeup, scented candles, lip balms, and gift sets. With a subscription, you will be able to enjoy new fragrances each month. The subscription is only $14.95 per month. You can choose from over 450 fragrances, both designer and niche types. After have picked your choice for the month, you will receive your fragrance in a travel-friendly spray (0.27oz/8ml). You will also receive a refillable case with your first order. Your item will be delivered via USPS right to your doorstep. Scentbird only ships to the United States, including Alaska and Hawaii. Shipping takes 7-10 business days. Scentbird subscriptions are non-refundable but you can replace them within 30 days of the original shipping date. For full-size purchases, you can return within 15 days for a refund.

If you would like to cancel Scentbird, please continue reading this page. We have included a step-by-step informational guide that will help you know who to contact and what you will need to do to cancel your Scentbird subscription.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by E-Mail
  1. Compose an email
  2. Advise the rep that you need to cancel within the body of the email
  3. Be sure to get a confirmation number or email for the cancellation in reply to your email
  4. Address and send the email to support@scentbird.com
  5. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Form
  1. In a browser, goto https://scentbird.zendesk.com/hc/en-us/requests/new
  2. Now enter your information and request to cancel within the body of your message
  3. Be sure to get a confirmation number or email for the cancellation in response to your request
  4. Tap on Submit
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 10 West 33 St
Address 2: #1030
City: New York
State/Province/Region: NY
Zip/Postal Code: 10001
Country: United States
Email 1: support@scentbird.com
Twitter Url: https://twitter.com/scentbird
Facebook Url: https://www.facebook.com/scentbird
Main Site Url: https://www.scentbird.com
Help Site Url: https://scentbird.zendesk.com/hc/en-us
Contact Form Url: https://scentbird.zendesk.com/hc/en-us
Terms Of Service Url: https://www.scentbird.com/terms
Privacy Policy Url: https://www.scentbird.com/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Scentbird
  • DEBIT CARD PURCHASE – SBD*Scentbirdsubscript SCENTBIRD.COMNY
  • SBD*Scentbirdsub
  • SBD*SCENTBIRDSUBSCRIP SCENTBIRD.COM NY 10001 USA
  • SBD*Scentbirdsubscription
  • SBD*Scentbirdsubscriptionscentbird.comNY
  • SBD*Scentbirdsubscript SCENTBIRD.COMNY
  • SBD*Scentbirdsubscri scentbird.com NY
  • SCENTBIRD
  • SCENTBIRD 1 MON
  • SCENTBIRD 1 MONT
  • SCENTBIRD 1 MONTH SUB SCENTBIRD.COMNY
  • SCENTBIRD 1 MONTH SU SCENTBIRD.COM NY
  • SCENTBIRD 212-470-7774 NY
  • SCENTBIRD 646-306-8035 NY
  • WWW.SCENTBIRD.COM