If you’re having trouble cancelling on your own, you can also try this online cancellation service:
The Basics: How to Cancel Your Amazon Prime Membership
Did you love Amazon and thought you’d give Amazon Prime a try? Why? For $99 a year it gave you access to streaming video, music, e-books, quick shipping and a whole host of other services that sounded enticing. Perhaps you started the 30-day free trial which gave you early access to deals, and in some cases, even 1-day shipping! Now you’ve discovered you’re not reaping the benefits from your Amazon Prime account and forgot to cancel it after your free trial. Once you saw that $100 withdrawal from your bank account, it prompted you to cancel pronto. Here are some steps to follow to cancel your membership hassle free:
- Log into your account and click on the “Manage Your Prime Membership” to determine when your trial account will end or has ended.
- If you are still in the free trial period, select ‘Do not Continue’
- If you’re not in the free trial period, select ‘End Membership’ or ‘Do not Auto-renew’
- You will continue to enjoy your Prime membership benefits throughout the term of the contract.
- Make a note to check your credit card statement at the end of your membership period or 30 days after to ensure that auto billing has not occurred.
Pro Tip: √ During the free trial period, nothing may be purchased with a 2-day shipping without incurring a $99 membership fee. If you did purchase something without the 2-day shipping, the membership fee will be refunded if you click on “Cancel Prime Membership” rather than ‘Do not auto-renew’
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A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Amazon Prime.