If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Newbplay is a subscription service that offers various types of media streaming. The 5 steps included on this page can show you how to cancel your subscription.

First, get together the following pieces of information, you will need them in order to cancel.

Email Address
Phone Number
Last Name
ZIP/Postal Code
Amount of Last Charge
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
First Name
Billing Address

Next, use one of the following contact methods and steps to complete your cancellation.

Cancel by Phone (Live Agent)

  1. Contact customer service at 1-877-913-9942
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation

Company Information

Address 1: 3422 Old Capital Trail
Address 2: Suite 1514
City: Wilmington
State/Province/Region: DE
Zip/Postal Code: 19808-6192
Country: United States
Phone 1: 1-877-913-9942
Phone 2: 1-302-327-4042
Email 1: [email protected]
Main Site Url:
Help Site Url:
Terms Of Service Url:
Privacy Policy Url:

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Newbplay


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