Loot Crate

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Loot Crate is a monthly subscription box service. The subscription boxes include geek and game-related merchandise. The company was founded in 2012 by Chris Davis and Matthew Arevalo. The goal of Loot Crate was to have “Comin-Con in a box”. The company has over 200,000 subscribers in over 10 countries throughout the world. The company was ranked #1 on Inc’s Fastest Growing Private Companies list in 2016. Some featured partners of the company are Mass Effect, Halo, Marvel, Harry Potter, Fallout, Minecraft, Nickelodeon, Firefly, Samrio, WWE, Destiny, Cartoon Network, and Overwatch. Several famous YouTubers also partner with the company, providing advertising and promotion via exclusive reviews and first-look unboxing content.

The first step during the sign-up process is finding and choosing your crate. You can choose between various crates under Pop Culture, Gaming, Film and TV, and Sci-Fi and Fantasy. After you have chosen your crate, it will be prepared for shipment. Your crate will include a bundle of apparel, figures, and more exclusive theme-based content. Your crate will be delivered directly to you and you will be able to unbox the ultimate geek subscription box, enjoying all of the goodies that are shipped directly to you. Boxes are shipped on a monthly basis. They typically arrive between the 1st and 10th of every month. Pricing varies depending on the crate that you choose. There are also products available for individual purchase. These can be found in the Loot Vault. If you are a sports fan, you can purchase sport-themed crates in the Sports Crate section. Each month, you are welcome to share your content and photos in the Loot Crate Community section on the website.

Cancelling your Loot Crate subscription is simple! We have made it easier by putting together a list of cancellation instructions below. Continue reading for more information.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Compose an email and include your account information
  2. Advise the rep that you need to cancel within the email
  3. Send the email to weloveyou@lootcrate.com
  4. Be sure to get a confirmation number or email for the cancellation in reply to your email
  5. Be sure to keep the email and/or confirmation info about the cancellation when you receive it back in reply
Company Information
Address 1: 3401 Pasadena Avenue
City: Los Angeles
State/Province/Region: CA
Zip/Postal Code: 90031
Country: United States
Phone 1: 323-999-5353
Email 1: weloveyou@lootcrate.com
Email 2: info@lootcrate.com
Twitter Url: https://twitter.com/lootcrate
Facebook Url: https://www.facebook.com/lootcrate
Main Site Url: https://www.lootcrate.com
Help Site Url: https://help.lootcrate.com/hc/en-us
Contact Form Url: https://help.lootcrate.com/hc/en-us/requests/new?_ga=2.216637715.422791331.1542217304-373002698.1542217304
Terms Of Service Url: https://www.lootcrate.com/terms-conditions
Privacy Policy Url: https://www.lootcrate.com/privacy-policy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Loot Crate
  • 01/06/2016 LOOT CRATE INC 323-999-5353 CA
  • 08/11/2015 LOOT CRATE INC 323-999-5353 CA
  • 09/17/2015 LOOT CRATE INC 323-999-5353 CA
  • 10/06/2015 LOOT CRATE INC 323-999-5353 CA
  • 10/06/2015 PAYPAL *LOOTCRATEIN 402-935-7733 CA
  • 11/06/2015 LOOT CRATE INC 323-999-5353 CA
  • 12/15/2015 LOOT CRATE INC 323-999-5353 CA
  • 200230 DDA POS PURCH 02:25 LOOT CRATE INC 323-999-5353 CA
  • 56739 RECURR PYMT 02:16 LOOT CRATE INC 323-999-5353 CA
  • ATM LOOT CRATE INC
  • ATM LOOT CRATE INC.
  • CHECKCARD 02/10 LOOT CRATE INC 323-999-5353 CA
  • CHECKcard LOOT CRATE INC 323-999-5353 CA
  • CHECKcard LOOT CRATE INC 323-999-5353 CA RECURRING
  • CHECKcard LOOT CRATE INC. 323-999-5353 CA RECURRING
  • CHECKCARD LOOT CRATE INC 323-999-5353 ON 02/10
  • CHECKcard LOOT CRATE INC. CA
  • CHK CRD LOOT CRATE
  • Debit Card Purchase – LOOT CRATE INC 323 999 5353 CA
  • DEBIT CARD PURCHASE LOOT CRATE INC CA
  • DEBIT CARD PURCHASE – LOOT CRATE INC xxx-xxx-5353 CA
  • LOOT CRATE
  • LOOT CRATE 323-9995353 CA
  • LOOT CRATE INC
  • LOOT CRATE INC 323-99
  • : LOOT CRATE INC 323-999-5353 CA
  • LOOT CRATE INC 323-999-5353 CA
  • LOOT CRATE INC. 323-999-5353 CA
  • LOOT CRATE INC 323-999-5353 CA 01/06
  • LOOT CRATE INC 323-999-5353 CA 02/06
  • LOOT CRATE INC. 323-999-5353 CA 05/30
  • LOOT CRATE INC. 323-999-5353 CA 06/30
  • LOOT CRATE INC. 323-999-5353 CA 07/05
  • LOOT CRATE INC 323-999-5353 CA 07/30
  • LOOT CRATE INC 323-999-5353 CA 08/05
  • LOOT CRATE INC 323-999-5353 CA 09/05
  • LOOT CRATE INC 323-999-5353 CA 09/06
  • LOOT CRATE INC 323-999-5353 CA 09/25
  • LOOT CRATE INC 323-999-5353 CA 10/06
  • LOOT CRATE INC 323-999-5353 CA 11/06
  • LOOT CRATE INC 323-999-5353 CA 11/30
  • LOOT CRATE INC 323-999-5353 CA 12/06
  • LOOT CRATE INC 323-999-5353 CA 90031 US
  • LOOT CRATE INC 323-999-5353 CA 90031 USA
  • LOOT CRATE INC GIFT BOXES
  • LOOT CRATE INC.*LOOTLOS ANGELES CA
  • LOOT CRATE INC RECURRING PAYMENT 08/05 323-999-5353 CA card
  • LOOT CRATE INC xxx-xxx-5353 CA
  • Payment to Loot Crate, Inc.
  • PaymentTo Loot Crate Inc.
  • PAYPAL *LOOT CRATE CA
  • PENDING – LOOT CRATE INC 323-999-5353 CA
  • PURCHASE LOOT CRATE I 323 999 CA card
  • SQ *LOOT CRATE INC. LOS ANGELES CA 07/12