Kentwood Springs

Kentwood Springs is also known as

  • Kentwood Springs
  • DS Services of America Inc

About Kentwood Springs

In Kentwood, Louisiana, bottled water delivery company Kentwood Springs was established in 1963. Residential and commercial customers in the Gulf States region, which consists of Louisiana, Alabama, Mississippi, and Florida, can use their delivery service. Through its sibling company, Primo Water, Kentwood Springs rents out water dispensers for use in residences and businesses. The parent business DS Services owns both businesses. Through recycling initiatives, water management, in-kind donations, and assistance to communities in need, Kentwood Springs promotes environmental and social responsibility. Delivery periods are staggered every two weeks. Water bottles in sizes of 3 and 5 gal. are available for use with rental dispensers. Water options for the client include spring, distilled, fluoridated, and artisanal. Additionally, Kentwood Springs provides delivery for case packs of bottled water, name-brand sparkling waters, tea, coffee, and chocolate. In addition, they provide monthly water dispenser cleaning services for $59.99. Customers use a credit card or debit card to set up auto-pay in order to subscribe to the service. For residential clients, the parent firm, DS Services, may run a credit check and places a $50 authorization hold on the card. You can open a new account on the business website or by calling 866-407-7873. A service representative will come out to set up the dispenser, go over operating procedures, and go over where empty bottles will be put for pickup after the account has been set up. The first service call requires the presence of an adult (18 years or older). Prices vary depending on the type of water, type of dispenser, and any additional add-on goods chosen by the consumer. They also grant a $25.00 credit to both the existing customer and the referral’s account through their Refer a Friend program. Full account management, such as modifying pre-set delivery dates, managing the products scheduled for delivery, managing the payment method, etc., is available online from Kentwood Springs.

Kentwood Springs CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at 1-866-407-7873
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Make sure that you won’t be charged again
  5. Be sure to keep the email and/or confirmation info about the cancellation


Follow these steps:

  1. Address and send the email to [email protected]
  2. Compose an email requesting cancellation, for a confirmation number and final billing details

Web Form

Follow these steps:

  1. In a browser, goto
  2. Now enter your information
  3. Request cancellation in message box
  4. Pick the option labeled submit

MORE ABOUT Kentwood Springs

Address 1200 Eagles Landing Blvd
Zip/Postal Code33810
CountryUnited States
Contact Information
Phone 11-866-407-7873
Email 1[email protected]
Twitter Url
Facebook Url
Main Site Url
Help Site Url
Contact Form Url
Terms Of Service Url
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