Identity Guard

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Identity Guard is an identity theft protection service. The company was founded in 2001 by Intersections, Inc, which is a company that was founded in 1996. The headquarters are located in Chantilly, Virginia. The CEO is Johan Roets. In 2016, the company launched Privacy now, which is the first IBM Watson-enabled consumer identity theft and privacy service.

Identity Guard has several memberships, which are Value, Total, and Premier. All plans include IBM Watson Artificial Intelligence, $1M insurance for stolen funds, U.S. based case manager, Risk management score, Online dashboard, and access to the mobile app. The Value plan is $8.99 per month and includes alerts about your personal information on the dark web, high-risk transactions, and potential threats to your identity. It also includes an anti-phishing mobile app and a safe browsing extension. The Total plan is $19.99 per month and includes everything that the Value plan includes, plus alerts on credit changes, bank account takeovers, requests to open new accounts with your information, and monthly credit score updates. The Premier plan is $24.99 per month and includes everything that the Total plan includes plus 3-credit credit report monitoring and social insight reporting.

Of course, life happens and you may not be able to spare the expense of having an extra bill each month. If you would like to cancel Identity Guard, you can easily do so. Simply follow the cancellation instructions below. Our cancellation guide makes it easier for you to cancel your membership. Cancellation will ensure that you will no longer incur charges.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Last 4 Digits of Account Holder’s Social Security Number
Date of Birth
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 800-452-2541
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: PO Box 222455
City: Chantilly
State/Province/Region: VA
Zip/Postal Code: 20153-2455
Country: United States
Phone 1: 800-452-2541
Email 1: customersupport@identityguard.com
Twitter Url: https://twitter.com/identityg
Facebook Url: https://www.facebook.com/identityguard
Main Site Url: https://www.identityguard.com/
Help Site Url: https://www.identityguard.com/faqs.html
Contact Form Url: https://www.identityguard.com/contact-us.html
Terms Of Service Url: https://www.identityguard.com/service-terms-of-use.html
Privacy Policy Url: https://www.identityguard.com/privacy-policy.html
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Identity Guard
  • DBT HOLD on 09/12/16 / Expires on 09/15/16 IDENTITY GUARD 800-214-4791 VA
  • DEBIT CARD PURCHASE – IDENTITY GUARD 800-214-4791 VA
  • DEBIT CARD PURCHASE IDENTITY GUARD VA
  • DEBIT CARD PURCHASE – IDENTITY GUARD xxx-xxx-4791 VA
  • IDENTITY GUARD
  • IDENTITY GUARD 800-214-4791 VA
  • IDENTITY GUARD 800-214-4791 VA 07/05
  • IDENTITY GUARD 800-214-4791 VA 08/04
  • IDENTITY GUARD 800-214-4791 VA 09/06
  • IDENTITY GUARD 800-214-4791 VA 20151 USA
  • IDENTITY GUARD 800-214-4791 VA Date 06/13/16 0 0
  • IDENTITY GUARD 800-214-4791 VA Date 06/14/16 0 0
  • IDENTITY GUARD 800-214-4791 VA Date 07/13/16 0 0
  • IDENTITY GUARD 800-214-4791 VA Date 07/14/16 0 0
  • IDENTITY GUARD 800-214-4791 VA Date 08/12/16 0 0
  • IDENTITY GUARD 800-214-4791 VA; Debit Card W/D
  • IDENTITY GUARD 800-214-4791 VAUS
  • IdentityGuard.COM (800)214-4791 VA
  • IdentityGuard.COM IDENTITY PROTECTION
  • IDENTITY GUARD INTER(800)214-4791 VA
  • IDENTITY GUARD xxx-xxx-4791 VA
  • PENDING DEBIT CARD PURCHASE – IDENTITY GUARD
  • POS DEBIT IDENTITY GUARD 800-214-4791 VA
  • POS PURCHASE IDENTITY GUARD 800-214-4791 VA 06/27 11:24
  • PURCHASE AUTHORIZED ON 08/01 IDENTITY GUARD 800-214-4791 VA S386214470811672 card
  • PURCHASE AUTHORIZED ON 08/01 IDENTITY GUARD 800-214-4791 VA S586214470943694 card
  • PURCHASE IDENTITY GUA 800 214 VA card
  • RECURRING PAYMENT AUTHORIZED ON 01/05 IDENTITY GUARD 800-214-4791 VA S386005571363474 card
  • RECURRING PAYMENT AUTHORIZED ON 02/05 IDENTITY GUARD 800-214-4791 VA S466036547934472 card
  • RECURRING PAYMENT AUTHORIZED ON 03/04 IDENTITY GUARD 800-214-4791 VA S586064541883624 card