Hello Fresh

If you’re having trouble cancelling on your own, you can also try this online cancellation service:



HelloFresh is a leading subscription food service that promises to deliver fresh, ready-to-prepare, food right to your door! As a member, you will select a plan based on your family size, desired frequency of delivery, and dietary preferences. The selection of dishes includes a variety of meals that may be vegan-friendly, low-carb, or quick meals. Each week, you will select your meals for the upcoming week and have the opportunity to choose from 15 different recipes. If you prefer a surprise, do nothing, and HelloFresh will send meals based on the preferences you selected when signing up.

Your delivery will arrive with recipes and fresh, often locally-sourced, ingredients ready for preparation. If you are at work when the delivery arrives, no worries! You do not have to sign for the package, and the ingredients are safely packaged with insulated liners and ice packs to ensure freshness!

You will need

  • Your name
  • Billing and Shipping Address
  • Phone Number
  • Email Address
  • Password
  • Credit Card

Good to know
You must pause or cancel by 11:59 pm PST 5 days before to your next scheduled delivery. If you miss this deadline, expect your delivery to arrive on time the following week.

How to Skip a Single Week

  1. Use your login information to sign in to your account here
  2. Click on “My Menu”
  3. Click on the calendar icon
  4. Choose which day you would like to skip

How to Cancel Your Membership

  1. Log in to your account
  2. Click on your name in the upper right-hand corner
  3. Click on “Account Settings”
  4. On the “Plan Settings” page scroll down and click “Cancel Plan”
  5. You will be prompted to confirm your decision to cancel your subscription
  6. A prompt will confirm that your cancellation has been processed successfully

Telephone Cancellation

  1. Have your name, email address, and address ready
  2. Call 1-800-733-2414
  3. Request to cancel your membership

HelloFresh is making dinner, and grocery shopping easier for the entire family, but if you find that it isn’t for you, cancellation is just as easy!