Great Call

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Great Call is a health and technology service company based in San Diego, California. The company was founded by Arlene Harris in 2006 with the goal of providing accessible technology and various services to aging adults. The primary initial product for Great Call was the Jitterbug cell phone for senior adults, with the Urgent Care feature to provide telephone access to doctors and nurses being added in 2009 and medication management and personal emergency alert and response applications added in 2011. Great Call offers cellular phone plans for seniors that include a 200 minutes plan for $14.99 per month, a 600-minute plan for $19.99 per month, 1500 minutes for $29.99 per month, 3000 minutes for $39.99 per month, and unlimited talk and text plan for $49.99 per month. Text messages and data plans can be added to the cellular plans for an additional monthly fee. Additional health and safety services can also be added to your cell phone plan for $19.99, $24.99, or $34.99 depending on which services you wish to include with your plan such as the personal emergency alert, telephone doctor and nurse access, medication management, or other services. Medical alert devices are also available from Great Call, as either a standalone service or an add-on to cellular services. All Great Call plans can be cancelled at any time since the plans do not have a minimum commitment term, and the devices are yours to keep since you purchase them outright when signing up with Great Call. We have some additional information here that will help if you are trying to cancel a Great Call cellular or health service plan.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 800-733-6632
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Make sure that you won’t be charged again
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 10935 Vista Sorrento Parkway
Address 2: Suite 200
City: San Diego
State/Province/Region: CA
Zip/Postal Code: 92130
Country: United States
Phone 1: 800-733-6632
Phone 2: 866-359-5606
Phone 3: 858-720-7500
Email 1: customerservice@greatcall.com
Email 2: administrator@greatcall.com
Email 3: privacyconcerns@greatcall.com
Twitter Url: https://twitter.com/greatcallinc
Facebook Url: https://www.facebook.com/greatcall
Main Site Url: https://www.greatcall.com
Help Site Url: https://www.greatcall.com/support
Terms Of Service Url: https://www.greatcall.com/legal/terms-of-use
Privacy Policy Url: https://www.greatcall.com/legal/privacy-policy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Great Call
  • CHECKCARD GREAT CALL 858-720-750
  • CHECKCARD GREAT CALL 858-720-7500 CA
  • CHKCARD GREAT CALL 858-720-750
  • CHKCARDGREAT CALL 858-720-750
  • CHKCARD GREAT CALL 858-720-7500 CA
  • CHKCARDGREAT CALL 858-720-7500 CA
  • Misc. Debit GREAT CALL 858-720-750
  • Misc. Debit GREAT CALL 858-720-7500 CA
  • PENDING GREAT CALL 858-720-750
  • PENDING GREAT CALL 858-720-7500 CA
  • POS Debit GREAT CALL 858-720-750
  • POS Debit GREAT CALL 858-720-7500 CA
  • POS PURCHASE GREAT CALL 858-720-750
  • POS PURCHASE GREAT CALL 858-720-7500 CA
  • POS PURCH GREAT CALL 858-720-750
  • POS PURCH GREAT CALL 858-720-7500 CA
  • POS PUR GREAT CALL 858-720-750
  • POS PUR GREAT CALL 858-720-7500 CA
  • POS REFUND GREAT CALL 858-720-750
  • POS REFUND GREAT CALL 858-720-7500 CA
  • PRE-AUTH GREAT CALL 858-720-750
  • PRE-AUTH GREAT CALL 858-720-7500 CA
  • Visa Check Card GREAT CALL 858-720-7500 CA MC
  • Visa Check Card GREAT CALL 858-720-750 MC