Great Call is a health and technology service company based in San Diego, California. The company was founded by Arlene Harris in 2006 with the goal of providing accessible technology and various services to aging adults. The primary initial product for Great Call was the Jitterbug cell phone for senior adults, with the Urgent Care feature to provide telephone access to doctors and nurses being added in 2009 and medication management and personal emergency alert and response applications added in 2011. Great Call offers cellular phone plans for seniors that include a 200 minutes plan for $14.99 per month, a 600-minute plan for $19.99 per month, 1500 minutes for $29.99 per month, 3000 minutes for $39.99 per month, and unlimited talk and text plan for $49.99 per month. Text messages and data plans can be added to the cellular plans for an additional monthly fee. Additional health and safety services can also be added to your cell phone plan for $19.99, $24.99, or $34.99 depending on which services you wish to include with your plan such as the personal emergency alert, telephone doctor and nurse access, medication management, or other services. Medical alert devices are also available from Great Call, as either a standalone service or an add-on to cellular services. All Great Call plans can be cancelled at any time since the plans do not have a minimum commitment term, and the devices are yours to keep since you purchase them outright when signing up with Great Call. We have some additional information here that will help if you are trying to cancel a Great Call cellular or health service plan.
Great Call CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
Phone (Live Agent)
Follow these steps:
Contact customer service at 800-733-6632
Advise the rep that you need to cancel
Give the rep your account info
Make sure that you won’t be charged again
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
