If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Streaming has been made easier by Genxgame. The streaming service provider now provides to streaming enthusiasts millions of games, books, TV shows, movies, and music that the entire family will enjoy. Genxgame is the number one source for streaming needs. Genxgame provides all of their streams in HD format. The streaming service is compatible with PCs, gaming systems, laptops,, and mobile devices.

With an endless library of available streams that users are able to easily access, favorite games, books, TV shows, movies, and music await. On top of that, users are able to create and organize their own playlists to be enjoyed anytime and anywhere. Based on the user’s profile, Genxgame also makes suggestions that their subscribers may enjoy. The service brings to their customers their favorite streams, while at the same time bringing them new, enjoyable streams that are tailored to their interests, and that are currently trending with like-minded subscribers.

What if you run into an issue? That is no problem for the customer service team at Genxgame. A well trained and friendly customer service team stands by able to assist platform subscribers. The customer service agents are available 24 hours a day and seven days a week. Genxgame streaming subscribers can contact customer service over the phone or via email.

The streaming service is available through a monthly subscription. The monthly subscription costs only $39.95 a month. For the monthly subscription fee, all Genxgame users gain access to the best library and highest quality streaming service. If you need to cancel your monthly subscription with Genxgame and reach their customer service continue reading below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Amount of Last Charge
Date of Last Charge
Last 4 Digits of Card
Reason for Cancellation
Billing address
ZIP/Postal Code
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-877-913-9942
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 3422 Old Capital Trail
Address 2: Suite 1514
City: Wilmington
State/Province/Region: DE
Zip/Postal Code: 19808-6192
Country: United States
Phone 1: 1-877-913-9942
Phone 2: 1-302-327-4042
Email 1: [email protected]
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Help Site Url:
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