Equifax Canada

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Nearly everyone who has heard of the term “credit” has heard of Equifax. Equifax is a consumer credit reporting agency. It is considered one of the “Big Three” (along with TransUnion and Experian) of credit reporting and monitoring agencies. Equifax was founded by Cator Woolford and Guy Woolford. The company first started out as a retail credit company, offering credit to local individuals. It eventually turned into the successful and publicly traded credit company that it is today. The headquarters are located in Atlanta, Georgia.

Equifax Canada is the Canadian division of Equifax, Inc. It is based in Toronto, Canada. The company offers various credit services, including report disputes, fraud protection, and identity theft protection, credit scores, and credit monitoring. The Equifax Identity Pro plan is $11.95 per month and includes ID Theft Assistance, Internet Scanning, Lost Wallet Assistance, Equifax Credit Report Monitoring, and ID Theft Insurance. The Equifax Complete Advantage plan is $16.95 per month and includes Equifax Credit Report Monitoring, daily access to Equifax credit report and score, credit score trending, and ID Theft Insurance (up to $25K). The Equifax Complete Premier plan is $19.95 per month and includes Identity Restoration, Internet Scanning, Lost Wallet Assistance, credit report monitoring, credit score monitoring, daily access to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50K). The Equifax Complete Friends and Family plan is for two adults and is $29.95 per month. It includes ID Restoration, Internet Scanning, Lost Wallet Assistance, credit report, and credit score monitoring, daily access to credit report and credit score, credit score trending and ID Theft Insurance (up to $50k). All plans include unlimited access to Customer Care.

If you would like to cancel Equifax Canada, follow the cancellation instructions below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Social Insurance Number
Date Of Birth
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country
E-mail Address on account
Password
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-866-640-2273
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Login
  1. In a browser, goto https://www.consumer.equifax.ca/personal/
  2. Tap on “Customer Log In”
  3. Get logged in with email address and password
  4. Tap on “My account”
  5. Navigate down on the page to locate “Manage Billing”
  6. Tap on “Manage Billing”
  7. Navigate down on the page to locate “Cancel Membership”
  8. Tap on “Cancel Membership”
  9. Now enter your information
  10. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: Equifax Canada Co, National Consumer Relations
Address 2: Box 190
City: Montreal
State/Province/Region: Quebec
Zip/Postal Code: H1S 2Z2
Country: Canada
Phone 1: 1-866-820-8911
Phone 2: 1-800-871-3280
Main Site Url: https://www.consumer.equifax.ca/personal
Help Site Url: https://help-en.equifax.ca/s
Facebook Url: https://www.facebook.com/Equifax
Twitter Url: https://twitter.com/EquifaxInsights
Terms Of Service Url: https://www.consumer.equifax.ca/terms
Privacy Policy Url: https://www.consumer.equifax.ca/privacy