Epoch is payment solutions company for online payments and online billing for consumers and merchants. It helps companies process payments from a variety of payment sources including credit cards, debit cards, and a multitude of other payment types. For consumers, it makes it possible to purchase products and services with their preferred method of payment. At times, you may notice a payment for a purchase from a specific retailer, but your statement may show Epoch instead. If this is the case and you need to cancel the billing for that retailer or if you have questions about the payment, follow these steps:
- Gather the following information: name, address, email address, password, and the first six and last four digits of your credit card.
- Call 1-800-893-8871 and ask to speak to a customer service representative regarding canceling your billing.
- Request a confirmation by email that the billing will be discontinued and that your membership has been canceled.
Pro Tip: √ Be sure to check your credit card or bank account statement on the next billing cycle to confirm that the cancellation has gone into effect.
Phone: 1 (800) 893-8871