Driver Support

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Driver Support offers help to users of Windows-based computers who are having issues with their computer hardware or accessories not working correctly. They offer a Driver Update tool, but also directly help with resolving issues with one of the most frustrating things that Windows users have to deal with when problems arise. If you need to cancel your subscription to Driver Support for whatever reason check out the guide on this page!

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at (877) 615-2407
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Make sure that you won’t be charged again
  6. Be sure to get a confirmation number or email for the cancellation
  7. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 7600 Capital of Texas Highway
Address 2: Building B, Suite 350
City: Austin
State/Province/Region: TX
Zip/Postal Code: 78731
Country: United States
Phone 1: (877) 615-2407
Phone 2: (877) 615-2403
Phone 3: (877) 636-2850
Email 1: [email protected]
Email 2: [email protected]
Twitter Url:
Facebook Url:
Main Site Url:
Help Site Url:
Contact Form Url:
Description: Driver Support with Active Optimization provides quick, easy, and safe access to all of the latest drivers for the user’s Windows PC. Saving customers time and minimizing the possibility of installing the wrong Windows driver; which could cause a system crash.
Description Source Url:
Terms Of Service Url:
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Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Driver Support