Dinnerly

Dinnerly is also known as

  • Dinnerly
  • MMM Consumer Brands Inc.

About Dinnerly

Dinnerly is a meal delivery service that offers easy, simple meals at a low price. Dinnerly creates quick and easy meals starting at $4.99 per person. It’s geared toward adults who love to cook but do not have a ton of time to prepare elaborate meals on weeknights. Dinnerly utilizes digital recipe cards, rather than printed ones, to cut down on environmental waste, and pared-down ingredients to keep meal preparation at a minimum, requiring just five steps or fewer. Dinnerly offers two meal plans: a two-person box or a family box for four people. Both allow you to select three to six meals per week. The two-person box starts at $5.79 per portion and the family box begins at 45.99 per portion, with shipping a standard $9.99 for both. During the meal plan selection process, Dinnerly offers two options: a traditional plan with meat or a vegetarian option. Once a plan is selected, you can choose from five delivery dates based on your ZIP code, and an 11-hour delivery window (9 a.m. to 8 p.m.) is automatically generated. Depending on the day of the week chosen for the delivery, Dinnerly identifies the date of the first delivery. Once signed up, Dinnerly asks you the types of recipes and foods you prefer, such as beef, pork, and shellfish; then, based on an algorithm, it selects a few meal options, which you can amend and edit. Dinnerly offers about 31 meals per week, which can be found on its homepage navigation under View Menu, without having to log in or subscribe, which is a nice feature. Dietary tags are included under each recipe, which helps identify choices right off the bat. You can even preview each recipe and learn about ingredients, see what is included in the box, and read instructions for preparing the meal, step by step. The day before your delivery, Dinnerly sends an email summary of what is to come with clickable recipe cards and guidelines for when you should cook and eat your meals. For example, Dinnerly suggests that you enjoy all seafood dishes within one to two days of delivery; meat within two to three days; and vegetable dishes within three to five days. When it comes to meal selection, Dinnerly has about 31 meals each week and a few extras, such as cookies, muffins, and some additional protein combinations like chicken breasts and grass-fed ground beef, and pulled pork and chicken strips. However, it’s important to note that if you want the extra protein or the dessert, you must include it as part of your meal choices. For instance, if you select the five meals-per-week plan, you would have to select the additional protein option as one of your five meals. Dinnerly does not offer add-ons for an additional cost. The meals are more focused on dinner, but they can be used for lunch. Dinnerly offers limited breakfast and dessert options and occasionally will include snacks or specials to align with particular holidays, such as Thanksgiving or Mother’s Day. It does not offer ingredient omissions; so if you have an allergy, you must consult the company’s allergen list and select a different recipe. Recipes are organized by links at the top of the page to sort: All, Healthy, Vegetarian, Family Friendly, Fast, and Special. When using the Dinnerly app, you can filter recipes by All, Fish, Meat, and Veggie, and even drill down further with taste profiles or dietary restrictions, such as gluten-free, low carb, under 30 minutes, and spicy. When editing recipe choices for the week, it is a little tricky as you can only select the exact number of meals you’re signed up for, and the meals that are selected are highlighted very faintly. Each recipe icon has a plus and minus feature below it, so you can use that tool to deselect or select which recipes you want. In an effort to lower its carbon footprint, Dinnerly does not include printed recipe cards. Rather, all recipes can be found on the Dinnerly app and in your online account. The company’s website provides downloadable PDF recipe cards to print if you prefer to have a paper version. Dinnerly remains very conscious of the environment and has a page on its website dedicated to recycling delivery materials. Dinnerly’s cardboard box contained 31 pieces of packaging in total. Most of the ingredients were in plastic packages that could be recycled at a specialized facility (27 in total). Dinnerly’s customer service can be contacted by phone, email, or via a contact form. To contact Dinnerly by phone, just call 888-267-2850. You will be asked to provide your first name, last name, email address, phone number, and billing address. To contact Dinnerly by email, just send an email to [email protected]. You will need to provide your first name, last name, email address, phone number, and billing address. To contact Dinnerly via a contact form, just visit https://support.dinnerly.com/hc/en-us/requests/new. You will need to provide your first name, last name, email address, phone number, and billing address.

Dinnerly CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at 888-267-2850
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation

E-Mail

Follow these steps:

  1. Address and send the email to [email protected]
  2. Compose an email requesting cancellation, for a confirmation number and final billing details

Web Form

Follow these steps:

  1. In a browser, goto https://support.dinnerly.com/hc/en-us/requests/new
  2. Select I have an account management request from the What’s on your mind? dropdown menu
  3. Select I’d like to cancel or pause my subscription from the Which of these works best? dropdown menu
  4. Now enter your information
  5. Request cancellation in description box
  6. Pick the option labeled submit

Web Chat

Follow these steps:

  1. In a browser, goto https://dinnerly.com/
  2. Pick the option labeled chat icon in lower right corner of screen
  3. Type speak to agent
  4. Now enter your information
  5. Advise the rep that you need to cancel
  6. Be sure to get a confirmation number or email for the cancellation
  7. Make sure that you won’t be charged again
  8. Be sure to keep the email and/or confirmation info about the cancellation

MORE ABOUT Dinnerly

Address
Address 1601 West 26th Street
Address 29th Floor
CityNew York
State/Province/RegionNY
Zip/Postal Code10001
CountryUSA
Contact Information
Phone 1888-267-2850
Email 1[email protected]
Help Site Urlhttps://support.dinnerly.com/hc/en-us?origin=us
Twitter Urlhttps://twitter.com/dinnerlyus
Facebook Urlhttps://www.facebook.com/dinnerly
Contact Form Urlhttps://support.dinnerly.com/hc/en-us/requests/new?ticket_form_id=360000049076
Web Chat Urlhttps://dinnerly.com/
Main Site Urlhttps://dinnerly.com
Policies
Terms Of Service Urlhttps://dinnerly.com/terms
Privacy Policy Urlhttps://dinnerly.com/privacy