Consumer Reports (CR), formerly Consumers Union (CU), is a non-profit consumer organization based in the United States that focuses on independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. Founded in 1936, CR has continued to promote the interests of consumers in the marketplace and in rule-making forums through the years.
The organization’s headquarters, as well as its 50 testing labs, are in Yonkers, New York, with the automotive testing track in East Haddam, Connecticut. CR is supported by subscriptions to its magazine and website, as well as grants and donations from outside sources. Consumer Reports Advocacy frequently backs left-wing environmental causes, such as tighter regulations on automakers.
CR has played a role in numerous consumer reforms, including the implementation of seat belt laws, public awareness of the dangers of cigarettes, and the improvement of consumer finance protection and consumer access to quality health care. In the digital age, the organization’s reach has expanded to include a number of digital platforms. The current CEO of Consumer Reports is Marta L. Tellado, who joined the organization in 2014 with the goal of expanding its engagement and advocacy efforts.
The flagship website and magazine of Consumer Reports publish reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center. CR does not accept advertising, pays for all of the products it tests, and has no shareholders because it is a non-profit organization. It also issues general and specific product/service purchasing guides.
CR has a history of upholding consumer interests through product testing and consumer advocacy. It is well-known for its commitment to providing accurate, unbiased information and for its efforts to represent consumer interests in legislative and rule-making forums. With its expanding digital presence, CR serves as a powerful resource for consumers to make well-informed decisions about their purchases. As such, Consumer Reports continues to be a leader in consumer protection and consumer education.
The Safe Patient Project was created with the aim of helping consumers identify the highest quality of health care by advocating for public disclosure of hospital-acquired infection rates and medical errors. According to the Centers for Disease Control, approximately 2 million patients are annually infected while receiving treatment in a hospital for an unrelated healthcare problem, which results in 99,000 deaths and up to $45 billion in extra hospital costs.
The project has achieved success in passing legislation in every state that requires hospitals to publicly disclose infection rates. It also places high importance on medical devices, prescription drugs, and physician accountability. GreenerChoices.org provides an informative source that assists in selecting items that have a low environmental impact while also meeting individual needs. It covers topics including electronics and appliance recycling and reuse, conservation, and prevention of global warming.
Members of Consumer Reports are able to save time and money by using expert ratings and reviews when purchasing items like appliances, electronics, mattresses, and grills. They are also provided with exclusive offers and discounts when shopping with CR Savings. My Products feature allows users to access reliability ratings, check for recalls, and track maintenance for goods both inside and outside the home. Additionally, it offers tire recommendations, car care tips, and value estimates for cars.
No false reviews are present, as all ratings are unbiased and verified by Consumer Reports themselves. They pay for everything they test. The digital membership costs $10 per month or $39 per year, while the All Access subscription is available for $59 per year with both print and digital features.
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