Chewy.com

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Chewy is a pet supply retail chain that first launched in 2011. It was founded by Ryan Cohen and Michael Day. The company was founded as “Mr. Chewy”, but some time later, the name was changed to simply “Chewy”. In 2017, the largest pet retailer, PetSmart, acquired Chewy for over $3 billion. The Chief Executive Officer position at Chewy is currently held by Sumit Singh. The headquarters are located in Dania Beach, Florida. There are fulfillment centers located in Texas, Nevada, Pennsylvania, Florida, and Indiana.

Chewy has hundreds of thousands of pet supplies available. They offer food, treats, and supplies for multiple animals. Chewy has products available for horses, reptiles, birds, fish, cats, dogs, and other smaller pets. There is a pharmacy available, where you can obtain pharmaceutical items for your pets. This includes treatments and supplements for heartworms, fleas & ticks, pain relief, arthritis, skin & coat, allergy relief, ear care, eye care, and treatments for special health conditions. Chewy carries over 1000 brands. Their top-rated brand catalog includes items from Blue Buffalo, Wellness, Royal Canin, Stella & Chewy’s, Natural Balance, Nutro, Merrick, Taste of the Wild, The Honest Kitchen, Solid Gold, Zignature, and Victor.

Items on Chewy.com are available to purchase on a one-time basis, but there are also items that are eligible for Auto-ship. Auto-Ship allows you to get your pet products delivered to you on a monthly basis. You can easily sign by first entering some basic details about yourself and your pet. You will then shop as normal and add your favorite items to your cart and continue to the Check Out page. Once you are on the Checkout screen, you will need to select “Yes” to Auto-Ship. You can easily set a shipping schedule so that you will have full control over the purchasing and shipment of your products. With Auto-Ship, you can save up to 30% on your pet products. If you would like to cancel Auto-Ship, you can easily do so by following the cancellation instructions below. 

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-800-672-4399
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 1855 Griffin Road
City: Dania Beach
State/Province/Region: FL
Zip/Postal Code: 33004
Country: United States
Phone 1: 800-672-4399
Email 1: service@chewy.com
Twitter Url: https://twitter.com/chewy
Facebook Url: https://www.facebook.com/chewy
Main Site Url: https://www.chewy.com
Help Site Url: https://www.chewy.com/app/content/faq
Web Chat Url: https://chewy.custhelp.com/app/chat/chat_launch/
Terms Of Service Url: https://www.chewy.com/app/content/terms
Privacy Policy Url: https://www.chewy.com/app/content/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Chewy.com
  • 01/12/2016 CHEWY.COM 800-6724399 FL
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