CCBill.com

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

CCBill is an international payment processor. The Tempe, Arizona-based company handles billions of financial transactions and billing for online merchants.

The institution first opened its doors in 1998. Consumers can use the company’s operations to manage their subscriptions. CCBill also educates individuals about purchases they’ve made using the company.

The payment processor also provides fraud protection and education services for customers.

This Cancel Your Membership tutorial will show to end a subscription that you’ve purchased using CCBill.

Information You Will Need to Cancel a Subscription with CCBill

Your full name
Home address
Zip code
Account email
Credit card number
Subscription ID number
Transaction number
Account number (or IBAN)

Steps to Cancel

How to Cancel a CCBill Subscription

Via Phone

Dial 1-888-596-9279 to contact CCBill’s Consumer Support Center. (The service is available 24 hours a day, 7 days a week).
Ask to cancel your subscription.
Provide your account number, transaction number, IBAN, and subscription number.
Request an email cancellation confirmation.
You should receive a notice confirming the cancellation.

Via Email

Contact CCBill at consumersupport@ccbill.com.
Ask to cancel your account.
In the letter, include your full name credit card number (last four digits), transaction number(or IBAN).
Request an email confirmation.

Via Chat

Go to https://support.ccbill.com.
Select the “Contact Consumer Support” Section.
Choose the option “Consumer Support Chat.”
Begin a new chat with a customer service agent.
Request an account cancellation.
Ask for an email confirming the cancellation.
You will receive a letter confirming the cancellation.

Via Online

Go to https://support.ccbill.com.
Submit your credit card number (last four digits).
Include your transaction number and subscription ID.
Look for the subscription using their online search engine.
Use the online directions to terminate the subscription.
You will receive an email confirmation.

Pro Tip: You’ll need several pieces of information to locate your subscription. If you cannot find your account, use another credit card.

Pro Tip 2: Notify business (where you purchased a subscription) that you are canceling to prevent further charges.

Information You Will Need to Cancel a Subscription with CCBill