CC Bill

• CCBill
• CCBill.com
• CCBillcom
• CCBill-com
• CCBill LLC

CCBill is a cloud-based payment processing solution designed to help businesses of all sizes automate their pre and post-checkout processes. Founded in 1998 by Ron Cadwell, CCBill has grown to become a trusted payment provider for online merchants, earning an A+ rating from the BBB in 2014. CCBill is designed for businesses considered to be high-risk, such as those dealing with age-restricted items, higher than average chargeback rates, and industries that sometimes attract businesses with questionable legality. CCBill offers online processing for one-time and recurring purchases. It also supports international payments, letting you accept almost any credit card, European debit solutions that work with Euros and British pounds, Canadian and Australian dollars, and Japanese Yen. Furthermore, CCBill’s DirectPayEU offers an alternative payment channel that doesn’t require credit cards; consumers can link directly to their bank with a transaction ID. DirectPayEU is available in 36 countries in Europe. Overall, CCBill is an ideal payment processing solution for businesses considered to be high-risk. It allows you to accept a wide variety of payment methods and offers both one-time and recurring options. Additionally, its DirectPayEU feature makes it easier for customers to pay without needing a credit card. CCBill is secure, reliable, and accredited by the BBB, giving businesses peace of mind that their customers are protected. CCBill is an e-commerce payment processing service that integrates with leading e-commerce platforms and shopping carts, including Magento, PrestaShop, WooCommerce, Weebly, 3dcart, and Opencart. It also provides support for subscription businesses, dating and adult services, live entertainment venues, and video-on-demand services. CCBill has five plans, Complete, Date, Donate, Blue, and Direct, which are tailored to different industries and don’t come with any setup or monthly fees. The Complete plan is the ideal plan for most online businesses, but businesses on the Date and Donate plans should have a minimum transaction size of $10, or a 3% surcharge will apply. For the Blue plan, an annual high-risk registration fee of $1,000 will be assessed. Additionally, a recurring transaction surcharge of 2% applies to businesses on the Complete plan if they choose to implement recurring billing. All plans will incur a $20 fee for stopping payment on checks, providing bad ACH information, and rerouting ACH transactions. A $30 fee will be charged for reversing an ACH payment, and a $15 charge will apply for a returned wire. Payout fees of $5 for an ACH transfer and up to $22 for a priority overnight check are also applicable. CCBill’s pricing structure and fees may seem complex at first, but it offers support to make sure you get the best plan for your business. By understanding which plan fits your industry, you can maximize the value of your payments and save time and money.

Get together the following account information:

• First Name
• Last Name
• Email Address
• Billing Address
• Subscription Type
• The Credit Card Number you’re being charged on
• City
• State
• Zip
• Country
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. In a browser, goto https://support.ccbill.com/
2. Pick the option labeled Live Chat
3. Advise the rep that you need to cancel “Your Name” and enter your name
4. Be sure to get a confirmation number or email for the cancellation “E-mail” and enter your email address associated with your account
5. Make sure that you won’t be charged again “Start Chat”
6. Be sure to keep the email and/or confirmation info about the cancellation n/an/a

Follow these steps:

1. Address and send the email to [email protected]
2. Compose an email Requesting cancellation, for a confirmation number and final billing details

Follow these steps:

1. Contact customer service at 1-888-596-9279
2. Advise the rep that you need to cancel
3. Be sure to get a confirmation number or email for the cancellation
4. Make sure that you won’t be charged again
5. Be sure to keep the email and/or confirmation info about the cancellation

Follow these steps:

1. In a browser, goto https://support.ccbill.com/index.cgi?language=english&page=support_form
2. Now enter your information
3. Request cancellation in message box
4. Pick the option labeled submit