American Express

 

If you’re having trouble cancelling on your own, you can also try this online cancellation service:



American Express provides business and consumer credit cards. Here are 2 guides to show you how to cancel your American Express account.

First, get together the following pieces of information, you will need them in order to cancel.

First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
 
Date of Last Charge
Amount of Last Charge
4 digit PIN code on account

Next, use one of the following contact methods and steps to complete your cancellation.

Cancel by Login

  1. In a browser, goto https://www.americanexpress.com/
  2. Get logged in with email address and password
  3. Tap on account settings
  4. Tap on cancel account
  5. Be sure to keep the email and/or confirmation info about the cancellation

Cancel by Phone (Live Agent)

  1. Contact customer service at 800-528-4800
  2. In the phone system choose
  3. Give the rep your account info
  4. Advise the rep that you need to cancel
  5. Make sure that you won’t be charged again
  6. Be sure to get a confirmation number or email for the cancellation
  7. Be sure to keep the email and/or confirmation info about the cancellation

Company Information

Address 1: 200 Vesey Street
City: New York
State/Province/Region: NY
Zip/Postal Code: 10281
Country: USA
Phone 1: 800-528-4800
Phone 2: 800-472-9297
Twitter Url: https://twitter.com/askamex
Facebook Url: https://www.facebook.com/AmericanExpressUS
Main Site Url: https://www.americanexpress.com/
Help Site Url: https://global.americanexpress.com/help
Contact Form Url: https://global.americanexpress.com/contact-us
Terms Of Service Url: https://www.americanexpress.com/us/legal-disclosures/website-rules-and-regulations.html
Privacy Policy Url: https://www.americanexpress.com/us/privacy-center/

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with American Express

  • CHKCARDAmerican Express
  • CHECKCARD American Express
  • POS Debit American Express
  • POS PUR American Express
  • POS PURCH American Express
  • POS PURCHASE American Express
  • POS REFUND American Express
  • PRE-AUTH American Express
  • PENDING American Express
  • Visa Check Card American Express MC
  • Misc. Debit American Express
  • CHKCARD American Express
  • CHKCARDAMERICAN EXPRESS BILL PAYMENT
  • CHECKCARD AMERICAN EXPRESS BILL PAYMENT
  • POS Debit AMERICAN EXPRESS BILL PAYMENT
  • POS PUR AMERICAN EXPRESS BILL PAYMENT
  • POS PURCH AMERICAN EXPRESS BILL PAYMENT
  • POS PURCHASE AMERICAN EXPRESS BILL PAYMENT
  • POS REFUND AMERICAN EXPRESS BILL PAYMENT
  • PRE-AUTH AMERICAN EXPRESS BILL PAYMENT
  • PENDING AMERICAN EXPRESS BILL PAYMENT
  • Visa Check Card AMERICAN EXPRESS BILL PAYMENT MC
  • Misc. Debit AMERICAN EXPRESS BILL PAYMENT
  • CHKCARD AMERICAN EXPRESS BILL PAYMENT
  • CHKCARDAMERICAN EXPRESS PBL 1-800-400-2817-
  • CHECKCARD AMERICAN EXPRESS PBL 1-800-400-2817-
  • POS Debit AMERICAN EXPRESS PBL 1-800-400-2817-
  • POS PUR AMERICAN EXPRESS PBL 1-800-400-2817-
  • POS PURCH AMERICAN EXPRESS PBL 1-800-400-2817-
  • POS PURCHASE AMERICAN EXPRESS PBL 1-800-400-2817-
  • POS REFUND AMERICAN EXPRESS PBL 1-800-400-2817-
  • PRE-AUTH AMERICAN EXPRESS PBL 1-800-400-2817-
  • PENDING AMERICAN EXPRESS PBL 1-800-400-2817-
  • Visa Check Card AMERICAN EXPRESS PBL 1-800-400-2817- MC
  • Misc. Debit AMERICAN EXPRESS PBL 1-800-400-2817-
  • CHKCARD AMERICAN EXPRESS PBL 1-800-400-2817-
  • AMERICAN EXPRESS PBL 1-800-400-2817-
  • CHKCARDAMERICAN EXPRESS PBLDES PLAINES IL
  • CHECKCARD AMERICAN EXPRESS PBLDES PLAINES IL
  • POS Debit AMERICAN EXPRESS PBLDES PLAINES IL
  • POS PUR AMERICAN EXPRESS PBLDES PLAINES IL
  • POS PURCH AMERICAN EXPRESS PBLDES PLAINES IL
  • POS PURCHASE AMERICAN EXPRESS PBLDES PLAINES IL
  • POS REFUND AMERICAN EXPRESS PBLDES PLAINES IL
  • PRE-AUTH AMERICAN EXPRESS PBLDES PLAINES IL
  • PENDING AMERICAN EXPRESS PBLDES PLAINES IL
  • Visa Check Card AMERICAN EXPRESS PBLDES PLAINES IL MC
  • Misc. Debit AMERICAN EXPRESS PBLDES PLAINES IL
  • CHKCARD AMERICAN EXPRESS PBLDES PLAINES IL
  • CHKCARDGNS AMERICAN EXPRESS
  • CHECKCARD GNS AMERICAN EXPRESS
  • POS Debit GNS AMERICAN EXPRESS
  • POS PUR GNS AMERICAN EXPRESS
  • POS PURCH GNS AMERICAN EXPRESS
  • POS PURCHASE GNS AMERICAN EXPRESS
  • POS REFUND GNS AMERICAN EXPRESS
  • PRE-AUTH GNS AMERICAN EXPRESS
  • PENDING GNS AMERICAN EXPRESS
  • Visa Check Card GNS AMERICAN EXPRESS MC
  • Misc. Debit GNS AMERICAN EXPRESS
  • CHKCARD GNS AMERICAN EXPRESS
  • CHKCARDAMERICAN EXPRESS ACH Pmt
  • CHECKCARD AMERICAN EXPRESS ACH Pmt
  • POS Debit AMERICAN EXPRESS ACH Pmt
  • POS PUR AMERICAN EXPRESS ACH Pmt
  • POS PURCH AMERICAN EXPRESS ACH Pmt
  • POS PURCHASE AMERICAN EXPRESS ACH Pmt
  • POS REFUND AMERICAN EXPRESS ACH Pmt
  • PRE-AUTH AMERICAN EXPRESS ACH Pmt
  • PENDING AMERICAN EXPRESS ACH Pmt
  • Visa Check Card AMERICAN EXPRESS ACH Pmt MC
  • Misc. Debit AMERICAN EXPRESS ACH Pmt
  • CHKCARD AMERICAN EXPRESS ACH Pmt
  • CHKCARDAMERICAN EXPRESS TRACHICAGO
  • CHECKCARD AMERICAN EXPRESS TRACHICAGO
  • POS Debit AMERICAN EXPRESS TRACHICAGO
  • POS PUR AMERICAN EXPRESS TRACHICAGO
  • POS PURCH AMERICAN EXPRESS TRACHICAGO
  • POS PURCHASE AMERICAN EXPRESS TRACHICAGO
  • POS REFUND AMERICAN EXPRESS TRACHICAGO
  • PRE-AUTH AMERICAN EXPRESS TRACHICAGO
  • PENDING AMERICAN EXPRESS TRACHICAGO
  • Visa Check Card AMERICAN EXPRESS TRACHICAGO MC
  • Misc. Debit AMERICAN EXPRESS TRACHICAGO
  • CHKCARD AMERICAN EXPRESS TRACHICAGO
  • CHKCARDSTORE PURCHASE GNS AMERICAN EXPRESS
  • CHECKCARD STORE PURCHASE GNS AMERICAN EXPRESS
  • POS Debit STORE PURCHASE GNS AMERICAN EXPRESS
  • POS PUR STORE PURCHASE GNS AMERICAN EXPRESS
  • POS PURCH STORE PURCHASE GNS AMERICAN EXPRESS
  • POS PURCHASE STORE PURCHASE GNS AMERICAN EXPRESS
  • POS REFUND STORE PURCHASE GNS AMERICAN EXPRESS
  • PRE-AUTH STORE PURCHASE GNS AMERICAN EXPRESS
  • PENDING STORE PURCHASE GNS AMERICAN EXPRESS
  • Visa Check Card STORE PURCHASE GNS AMERICAN EXPRESS MC
  • Misc. Debit STORE PURCHASE GNS AMERICAN EXPRESS
  • CHKCARD STORE PURCHASE GNS AMERICAN EXPRESS
  • CHKCARDAMERICAN EXPRESS TRA CHICAGO
  • CHECKCARD AMERICAN EXPRESS TRA CHICAGO
  • POS Debit AMERICAN EXPRESS TRA CHICAGO
  • POS PUR AMERICAN EXPRESS TRA CHICAGO
  • POS PURCH AMERICAN EXPRESS TRA CHICAGO
  • POS PURCHASE AMERICAN EXPRESS TRA CHICAGO
  • POS REFUND AMERICAN EXPRESS TRA CHICAGO
  • PRE-AUTH AMERICAN EXPRESS TRA CHICAGO
  • PENDING AMERICAN EXPRESS TRA CHICAGO
  • Visa Check Card AMERICAN EXPRESS TRA CHICAGO MC
  • Misc. Debit AMERICAN EXPRESS TRA CHICAGO
  • CHKCARD AMERICAN EXPRESS TRA CHICAGO
  • CHKCARDAMERICAN EXPRESS GBTPHOENIX AZ
  • CHECKCARD AMERICAN EXPRESS GBTPHOENIX AZ
  • POS Debit AMERICAN EXPRESS GBTPHOENIX AZ
  • POS PUR AMERICAN EXPRESS GBTPHOENIX AZ
  • POS PURCH AMERICAN EXPRESS GBTPHOENIX AZ
  • POS PURCHASE AMERICAN EXPRESS GBTPHOENIX AZ
  • POS REFUND AMERICAN EXPRESS GBTPHOENIX AZ
  • PRE-AUTH AMERICAN EXPRESS GBTPHOENIX AZ
  • PENDING AMERICAN EXPRESS GBTPHOENIX AZ
  • Visa Check Card AMERICAN EXPRESS GBTPHOENIX AZ MC
  • Misc. Debit AMERICAN EXPRESS GBTPHOENIX AZ
  • CHKCARD AMERICAN EXPRESS GBTPHOENIX AZ
  • CHKCARDAMERICAN EXPRESS PBL DES PLAINES IL
  • CHECKCARD AMERICAN EXPRESS PBL DES PLAINES IL
  • POS Debit AMERICAN EXPRESS PBL DES PLAINES IL
  • POS PUR AMERICAN EXPRESS PBL DES PLAINES IL
  • POS PURCH AMERICAN EXPRESS PBL DES PLAINES IL
  • POS PURCHASE AMERICAN EXPRESS PBL DES PLAINES IL
  • POS REFUND AMERICAN EXPRESS PBL DES PLAINES IL
  • PRE-AUTH AMERICAN EXPRESS PBL DES PLAINES IL
  • PENDING AMERICAN EXPRESS PBL DES PLAINES IL
  • Visa Check Card AMERICAN EXPRESS PBL DES PLAINES IL MC
  • Misc. Debit AMERICAN EXPRESS PBL DES PLAINES IL
  • CHKCARD AMERICAN EXPRESS PBL DES PLAINES IL
  • CHKCARDAMERICAN EXPRESS INTERACTIVE NO
  • CHECKCARD AMERICAN EXPRESS INTERACTIVE NO
  • POS Debit AMERICAN EXPRESS INTERACTIVE NO
  • POS PUR AMERICAN EXPRESS INTERACTIVE NO
  • POS PURCH AMERICAN EXPRESS INTERACTIVE NO
  • POS PURCHASE AMERICAN EXPRESS INTERACTIVE NO
  • POS REFUND AMERICAN EXPRESS INTERACTIVE NO
  • PRE-AUTH AMERICAN EXPRESS INTERACTIVE NO
  • PENDING AMERICAN EXPRESS INTERACTIVE NO
  • Visa Check Card AMERICAN EXPRESS INTERACTIVE NO MC
  • Misc. Debit AMERICAN EXPRESS INTERACTIVE NO
  • CHKCARD AMERICAN EXPRESS INTERACTIVE NO
  • CHKCARDAMERICAN EXPRESS AXP DISCNT CCD
  • CHECKCARD AMERICAN EXPRESS AXP DISCNT CCD
  • POS Debit AMERICAN EXPRESS AXP DISCNT CCD
  • POS PUR AMERICAN EXPRESS AXP DISCNT CCD
  • POS PURCH AMERICAN EXPRESS AXP DISCNT CCD
  • POS PURCHASE AMERICAN EXPRESS AXP DISCNT CCD
  • POS REFUND AMERICAN EXPRESS AXP DISCNT CCD
  • PRE-AUTH AMERICAN EXPRESS AXP DISCNT CCD
  • PENDING AMERICAN EXPRESS AXP DISCNT CCD
  • Visa Check Card AMERICAN EXPRESS AXP DISCNT CCD MC
  • Misc. Debit AMERICAN EXPRESS AXP DISCNT CCD
  • CHKCARD AMERICAN EXPRESS AXP DISCNT CCD
  • CHKCARDAMERICAN EXPRESS TRACHICAGO IL
  • CHECKCARD AMERICAN EXPRESS TRACHICAGO IL
  • POS Debit AMERICAN EXPRESS TRACHICAGO IL
  • POS PUR AMERICAN EXPRESS TRACHICAGO IL
  • POS PURCH AMERICAN EXPRESS TRACHICAGO IL
  • POS PURCHASE AMERICAN EXPRESS TRACHICAGO IL
  • POS REFUND AMERICAN EXPRESS TRACHICAGO IL
  • PRE-AUTH AMERICAN EXPRESS TRACHICAGO IL
  • PENDING AMERICAN EXPRESS TRACHICAGO IL
  • Visa Check Card AMERICAN EXPRESS TRACHICAGO IL MC
  • Misc. Debit AMERICAN EXPRESS TRACHICAGO IL
  • CHKCARD AMERICAN EXPRESS TRACHICAGO IL
  • CHKCARDAMERICAN EXPRESS SETTLEMENT
  • CHECKCARD AMERICAN EXPRESS SETTLEMENT
  • POS Debit AMERICAN EXPRESS SETTLEMENT
  • POS PUR AMERICAN EXPRESS SETTLEMENT
  • POS PURCH AMERICAN EXPRESS SETTLEMENT
  • POS PURCHASE AMERICAN EXPRESS SETTLEMENT
  • POS REFUND AMERICAN EXPRESS SETTLEMENT
  • PRE-AUTH AMERICAN EXPRESS SETTLEMENT
  • PENDING AMERICAN EXPRESS SETTLEMENT
  • Visa Check Card AMERICAN EXPRESS SETTLEMENT MC
  • Misc. Debit AMERICAN EXPRESS SETTLEMENT
  • CHKCARD AMERICAN EXPRESS SETTLEMENT
  • CHKCARDGCASH AMERICAN EXPRESS_DIGI_GOODS
  • CHECKCARD GCASH AMERICAN EXPRESS_DIGI_GOODS
  • POS Debit GCASH AMERICAN EXPRESS_DIGI_GOODS
  • POS PUR GCASH AMERICAN EXPRESS_DIGI_GOODS
  • POS PURCH GCASH AMERICAN EXPRESS_DIGI_GOODS
  • POS PURCHASE GCASH AMERICAN EXPRESS_DIGI_GOODS
  • POS REFUND GCASH AMERICAN EXPRESS_DIGI_GOODS
  • PRE-AUTH GCASH AMERICAN EXPRESS_DIGI_GOODS
  • PENDING GCASH AMERICAN EXPRESS_DIGI_GOODS
  • Visa Check Card GCASH AMERICAN EXPRESS_DIGI_GOODS MC
  • Misc. Debit GCASH AMERICAN EXPRESS_DIGI_GOODS
  • CHKCARD GCASH AMERICAN EXPRESS_DIGI_GOODS
  • CHKCARDAMERICAN EXPRESS TVLPHOENIX
  • CHECKCARD AMERICAN EXPRESS TVLPHOENIX
  • POS Debit AMERICAN EXPRESS TVLPHOENIX
  • POS PUR AMERICAN EXPRESS TVLPHOENIX
  • POS PURCH AMERICAN EXPRESS TVLPHOENIX
  • POS PURCHASE AMERICAN EXPRESS TVLPHOENIX
  • POS REFUND AMERICAN EXPRESS TVLPHOENIX
  • PRE-AUTH AMERICAN EXPRESS TVLPHOENIX
  • PENDING AMERICAN EXPRESS TVLPHOENIX
  • Visa Check Card AMERICAN EXPRESS TVLPHOENIX MC
  • Misc. Debit AMERICAN EXPRESS TVLPHOENIX
  • CHKCARD AMERICAN EXPRESS TVLPHOENIX
  • CHKCARDAMERICAN EXPRESS COMNEW YORK
  • CHECKCARD AMERICAN EXPRESS COMNEW YORK
  • POS Debit AMERICAN EXPRESS COMNEW YORK
  • POS PUR AMERICAN EXPRESS COMNEW YORK
  • POS PURCH AMERICAN EXPRESS COMNEW YORK
  • POS PURCHASE AMERICAN EXPRESS COMNEW YORK
  • POS REFUND AMERICAN EXPRESS COMNEW YORK
  • PRE-AUTH AMERICAN EXPRESS COMNEW YORK
  • PENDING AMERICAN EXPRESS COMNEW YORK
  • Visa Check Card AMERICAN EXPRESS COMNEW YORK MC
  • Misc. Debit AMERICAN EXPRESS COMNEW YORK
  • CHKCARD AMERICAN EXPRESS COMNEW YORK

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