If you’re having trouble cancelling on your own, you can also try this online cancellation service:



The Basics: How to Cancel Your Membership at the YMCA


The YMCA is an international organization founded in 1844 and headquartered in Geneva, Switzerland. There are 1000’s of gyms located across the world and are an excellent low-cost option for students, families, and seniors. The monthly price for a family membership is $55, $43.75 for seniors, and $19 for full-time students up to age 25.
You may decide to put your membership on hold for a minimum of 1 month and a maximum of 6 months during a 1-year period with a 15-day written notice in advance of the EFT processing date. A monthly fee of $10 will be charged during the duration.
If you’d like to cancel your membership entirely, you must do it through Member Services because cancellations are not accepted over the phone. A 15-day written notice is required prior to the next EFT processing date.

  1. Visit your local member services representative at your gym with a notification of your intention to cancel your membership.
  2. Obtain signed confirmation that your YMCA membership will be canceled.
  3. Follow up: Just to be on the safe side, be sure to double check a couple of days after cancellation so you don’t have any surprise recurring charges because someone “forgot” to handle it. There’s no need for another in-person visit. A simple call should do the trick.

Pro Tip: √ A 15-day written notice is required to cancel your membership at the YMCA.  Be sure to include all essential information, including your membership number, on the notice.

Company Information

Phone 1: 800-872-9622
E-mail 1: [email protected]
Address: 101 N Wacker Drive
City: Chicago
State: IL
Zip: 60606

Billing Descriptors

A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with YMCA.