WhitePages

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


WhitePages is an online directory service, providing phone numbers, addresses, and background information on businesses and consumers. The company was founded in 1997 by Alex Algard. Initially, the company was simply a hobby for the Stanford student, but the company later grew and became incorporated in 2000. The company has revenue of $70 million. The headquarters are located in Seattle, Washington. WhitePages currently employs over 120 employees at their corporate offices. Alex Algard still serves as the Chairman. Rob Eleveld is the Chief Executive Officer. WhitePages has information on over 90% of the U.S. population. The website has over 50 million visitors per month and over 2 billion searches are performed each month.

On WhitePages, you can look up various types of information. You can search for mobile numbers, addresses, age, financial records, relatives, traffic records, business details, landline numbers, scam/fraud ratings, and lien records, email addresses, maiden names, professional licenses, and carrier information for cellphone numbers. You can also access criminal records. Background checks can be performed and the checks are powered by SmartCheck.

With a Free Membership, you can only search names, addresses, phone numbers, or email addresses. There are limited contact details listed. WhitePages Premium is available and allows more features. With a membership, you can look up extensive reports on 20 people for $4.99 per month. If you would like to look up extensive reports on 200 people, it will be $19.99 per month. For Background Reports, you will get a background report along with extensive details and contact information on a person. Background Reports are available for $9.99 per person.

If you would like to cancel your WhitePages account, follow the cancellation instructions below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Form
  1. In a browser, goto Whitepages.com and create an account
  2. Get logged in with username and password
  3. In a browser, goto https://secure.whitepages.com/me/suppressions
  4. Now enter your information
  5. Wait for an email confirmation that your removal was successful
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Login
  1. In a browser, goto Whitepages.com
  2. Get logged in with username and password
  3. Tap on “My Account” in the upper right corner
  4. Select “Purchases and Billing”
  5. Navigate down on the page to locate “Subscription Status”
  6. Tap on “Cancel Auto-renewal”
  7. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
  1. Contact customer service at 800-952-9005
  2. Advise the rep that you need to cancel
  3. Make sure that you won’t be charged again
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 1301 Fifth Ave
Address 2: Suite 1600
City: Seattle
State/Province/Region: WA
Zip/Postal Code: 98101
Country: United States
Phone 1: 206-973-5100
Phone 2: 800-952-9005
Email 1: support@whitepages.com
Twitter Url: https://twitter.com/whitepagespro
Facebook Url: https://www.facebook.com/Whitepagesinc
Main Site Url: https://www.whitepages.com/terms-of-service
Help Site Url: https://support.whitepages.com/hc/en-us
Contact Form Url: https://support.whitepages.com/hc/en-us/requests/new
Terms Of Service Url: https://www.whitepages.com/terms-of-service
Privacy Policy Url: https://www.whitepages.com/data-policy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with WhitePages
  • WHITEPAGES PREMIUM
  • WHITEPAGES PREMIUM 800-952-9005 WA
  • WHITEPAGES PREMIUM 800-9529005 WA
  • WHITEPAGES PREMIUM 800-9529005 WA 98101 USA