VitalChek is a document ordering service for vital records related documents. Vital records documents include a variety of government-issued documents such as birth certificates, death certificates, marriage licenses, and divorce decrees. Since 1987, VitalChek has served as an official service provider for government agencies responsible for these documents in all 50 US states as well as US territories. As an official service provider, VitalChek is authorized to take requests for these documents online, take payments, and then ship out officially certified copies of the documents to the individuals that submit requests. VitalChek is operated by LexisNexis Risk Solutions, which opened in 1975 and is headquartered in Alpharetta, Georgia.
VitalChek does not have a monthly recurring subscription fee for consumers. Pricing is based on the certificate or record ordered and the state it was ordered from as well as shipping costs. Pricing for each document ordered will include the state fee for the document type requested which can range broadly from state to state, the VitalChek fee for expediting the order which can range from $5.00 to $16.00 per document depending on the type of document and required processes to request, a state expedite fee in some cases if it is required by the state for requests that are not submitted via direct mail or fax, and shipping costs which vary based on agency the document is requested from and the shipping method chosen at the time of the order. Whether or not an order can be cancelled depends on whether more information is requested. If so, there is a window to cancel but if the additional information was not requested then there is no way to cancel the order. More information about how to cancel an order if possible or contact VitalChek can be found on this page to assist you.
VitalChek CANCEL GUIDES
Get together the following account information:
Date of Last Charge
Reason for Cancellation
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Last 4 Digits of Card
Amount of Last Charge
Web Form
Follow these steps:
In a browser, goto https://vitalchek-solutions.custhelp.com/app/ask
Advise the rep that you need to cancel within the message
Give the rep your account info
Be sure to keep the email and/or confirmation info about the cancellation
