Tidy Up

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Tidy Up is a duplicate file and folder clean-up software. The software is owned by Hyperbolics Software. Hyperbolics Software was founded in the late 1990s. The company owns an array of computer software, including Tidy Up, Smart Trash, Quick Print, DupeZap, iTunes Dupes Barrier, and MacGizmo. Most of the software is for Mac and iOS devices. The website and the software are available in multiple languages, including English, French, Italian, Portuguese, Dutch, and more.

Tidy Up is a cleaner software for Mac Pro users. The software will clean up and remove duplicate files and folders. The pricing for Tidy Up starts at $29.99. If you are upgrading from a previous version of the software, it is $23.99. The software is 21.5 MB and available on macOS 10.12.0 or greater. Tidy Up supports Lightroom, making it simple to search and collect duplicates within the Lightroom library. The software supports multiple libraries, including apps such as Lightroom, Photos, iTunes, Mail, Aperture, and iPhoto. You can search for hard links and exclude them when searching. The Simple Mode allows you to include more than 80 pre-determined smart searches. The Advanced Mode allows you to find the needed item kinds by refining your search criteria.

During the Results Overview, you will see what files are deleted and it will only show relevant categories, including Documents, Images, Archives, Movies, Others, and Music. This will ensure that no extra space is taken up. The Results are shown by grid or list, making it easy to view the files and the ones that have been removed. You can organize these files through the use of “Smart Boxes”. Smart Boxes separate the items belonging to a specific album, playlist, or mailbox. The removing view includes many features including whether you want to remove some or all items and allowing you to choose to replace the removed files with hard links, symbolic links, or aliases. You can also move or copy the items to a specific location instead of deleting them. If you remove the wrong files by mistakes, you can always restore them. You can also save the files to do the cleaning job at a later time.

If you would like to cancel your Tidy Up membership, follow the cancellation instructions that are listed on this page.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
First 6 Digits of Card
Order Number
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 855-432-0727
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Make sure that you won’t be charged again
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by E-Mail
  1. Compose an email requesting account cancellation
  2. Give the rep your account info within the email 
  3. Be sure to ask for a confirmation number or email for the cancellation
  4. Address and send the email to [email protected]
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 7941 Katy Fwy
City: Houston
State/Province/Region: TX
Zip/Postal Code: 77024
Country: United States
Phone 1: 855-432-0727
Email 1: [email protected]
Email 2: [email protected]
Twitter Url: https://twitter.com/softonic
Facebook Url: https://www.facebook.com/softonic.en/
Main Site Url: http://tidy-up.en.softonic.com/mac
Help Site Url: https://get-support.softonic.com/
Contact Form Url: https://get-support.softonic.com/customer/portal/emails/new
Terms Of Service Url: https://hello.softonic.com/terms-of-use/
Privacy Policy Url: https://hello.softonic.com/cookies-policy/

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