If you’re having trouble cancelling on your own, you can also try this online cancellation service:

STOPzilla was originally created over 15 years ago by iS3 Corporation as an antivirus program. iS3 was founded in 2001 in Dover, Delaware and currently operates out of Boca Raton, Florida under the direction of CEO/Owner Daniel Scaduto.

STOPzilla products include AntiVirus protection, AntiMalware protection, and STOPzilla Optimizer. STOPzilla’s AntiVirus 8.0 provides active protection against viruses and malware with a web filter, scan module, enhanced malware detection engine, smart file cache and more. This can be purchased for one, three or five PCs for a timeframe of one, two or three years. The cost of this product starts at $39.95 for one year and goes up to $169.95 for three years, and has an added (optional) installation service fee starting at $20 and maxing at $70. STOPzilla’s AntiMalware protection blocks, detects, and removes malware, working cooperatively with the customer’s AntiVirus program. This product starts at $19.95 per year for one PC and goes up to $69.95 for three years of protection on up to five PCs. STOPzilla’s Optimizer 3.0 product promises faster PC performance and fewer system crashes by removing clutter, performing advanced, automatic repairs plus system and registry backup. The one-year pricing on this product starts at $19.95 for one PC and up to $79.95 for five PCs. Optional installation service fees range from $20 to $70. STOPzilla Office Edition is ideal for small businesses that want to protect as many as 50 Windows-based laptops and desktops. Pricing starts as low as $102.25 for one year of protection for up to five PCs and goes up to $1,640.50 for three years of protection on up to 50 PCs. Businesses also have the option of two years of protection on five to 50 PCs. System and internet connection requirements are detailed on the STOPzilla website.

If you have a STOPzilla account and have decided to cancel for any reason, we can help. We have included a step-by-step guide on how to contact the company that includes the information you’ll want to have handy when you do. Continue reading below for more information.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
First 6 Digits of Card
Order Number
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Automated)
  1. Contact customer service at 855-432-0727
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Make sure that you won’t be charged again
  6. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by E-Mail
  1. Compose an email requesting to cancel your account.
  2. Give the rep your account info within the email 
  3. Be sure to get a confirmation number or email for the cancellation
  4. Address and send the email to [email protected]
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 8 The Green, Suite A
City: Dover
State/Province/Region: DE
Zip/Postal Code: 19901
Country: United States
Phone 1: 877-877-9944
Phone 2: 855-432-0727
Email 1: [email protected]
Email 2: [email protected]
Email 3: [email protected]
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