If you’re having trouble cancelling on your own, you can also try this online cancellation service:

SpyFly is one of a number of sites that offers background checks and people search services. The company is based in San Diego and has been in business since 2013. In addition to its people search and background check services, SpyFly also allows you to monitor for registered sex offenders near your home or another location and be notified when a newly registered offender moves into the specified area, monitor up to 4 individuals and receive a notification when their background check information changes and store Emergency Response Profiles for your household members which can be emailed to authorities in the event a member is missing. Users may sign up for a 7-day trial membership for $1.00 and try the service but if the trial is not cancelled then the user is billed based on the membership term they chose when signing up on the 7th day. There are 4 options for paid memberships, which all include unlimited searches within the paid period. A 1-month subscription is $29.97 and will renew every 30 days until cancelled. The quarterly subscription option is $39.97 and renews automatically every 3 months. The semi-annual subscription is $49.97 and bills every 6 months, while the annual option is $59.98 and renews once every 12 months. All the plans can be cancelled whenever desired but refunds may not be available for any unused paid time remaining on your subscription. More information to help you cancel a SpyFly subscription can be found below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-800-831-9235
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by E-Mail
  1. Compose an email and include the information we have listed as needed
  2. Address and send the email to [email protected]
  3. Be sure to get a confirmation number or email for the cancellation
  4. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 1804 Garnet Ave
Address 2: Suite 409
City: San Diego
State/Province/Region: CA
Zip/Postal Code: 92109
Country: United States
Phone 1: 800-831-9235
Email 1: [email protected]
Twitter Url: https://twitter.com/MySpyFly
Facebook Url: https://www.facebook.com/MySpyFly
Main Site Url: https://www.spyfly.com
Contact Form Url: https://www.spyfly.com/help-center/contact
Terms Of Service Url: https://www.spyfly.com/help-center/terms
Privacy Policy Url: https://www.spyfly.com/help-center/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with SpyFly
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