SOS Online Backup is an online backup company. It was founded in the early 2000s. The company’s headquarters are located in El Segundo, CA. There are also offices located in Australia, India, and Ukraine. SOS Online Backup has over a dozen data centers across the world. Six of those data centers are located in the United States, while the others are located in Canada, Australia, the United Kingdom, India, Ukraine, and South Africa. In 2012, the company’s name was changed to Infrascale, Inc. SOS Online Backup is available in English only. It is available on Windows 8 or later, OS X 10.8 or later, Android devices, and iOS devices.
The SOS for Home package is $4.99 per month. It can be used on up to 5 PCs and Macs and unlimited mobile devices. The plan comes with Triple-Layer 256-bit Encryption, Optional Private Encryption Key, Easy & Instant Individual File Recovery, Unlimited Version History Recovery, True Archiving, Mobile Backup, Access & Share, External Hard Drive Backup, Network Attached Storage (NAS) Backup, No Limit to Number of Files, Size, or Type, Scheduled Automatic Backup, and free customer support 7 days a week. The SOS for Business package is $29.99 per month. It can be used on unlimited PCs, Macs, and mobile devices. It includes the same features as the Personal Plan, plus Servers, MS SQL, Exchange & SharePoint, Mirror Imaging, Create & Manage Multiple Sub-Accounts, Priority 24/7 Phone Support, Premier Installation Service, Satisfactory Regulatory Requirements, and Optional Backup to Multiple Datacenters. Subscription fees are charged on a monthly recurring basis.
You can easily cancel your SOS Online Backup membership. We have included an informative cancellation guide on this page. The guide will include cancellation instructions including what you will need to have handy when reaching out to SOS Online Backup/Infrascale. It also includes specific contact details and instructions. Please continue reading for more information.
SOS Online Backup CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Order Number
Phone (Live Agent)
Follow these steps:
Contact customer service at 855-432-0727
Advise the rep that you need to cancel
Give the rep your account info
Request a refund, it never hurts to ask
Make sure that you won’t be charged again
Be sure to keep the email and/or confirmation info about the cancellation
E-Mail
Follow these steps:
Compose an email requesting to cancel your account
Give the rep your account info
Be sure to get a confirmation number or email for the cancellation
