Rhapsody

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

 


Rhapsody is one of the first internet streaming based subscription services available online and is the current owner of the Napster brand, an even earlier incarnation of digital music. They offer a streaming internet radio and music library today that rivals the likes of Spotify and Youtube. If you need to cancel your subscription with Rhapsody, we have a guide on this very page!

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
E-mail Address on account
Phone Number
Password
First 6 Digits of the Card Being Charged
Last 4 digits of Credit Card being charged
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Chat
  1. In a browser, go to https://help.napster.com/hc/en-us/articles/218661367
  2. Click on the blue button that says “Click here to chat”
  3. Advise the rep that you need to cancel
  4. Give the rep your account info
  5. Make sure that you won’t be charged again
  6. Request a refund, it never hurts to ask
  7. Be sure to get a confirmation number or email for the cancellation
  8. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Login
  1. In a browser, go to http://account.rhapsody.com
  2. Click on “Cancel Subscription”
  3. Get logged in with email address and password
  4. Give the rep your account info
  5. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 1420 5th Avenue
Address 2: Suite 1500
City: Seattle
State/Province/Region: WA
Zip/Postal Code: 98101
Country: USA
Phone 1: 1-800-866-2453
Twitter Url: https://twitter.com/napster
Facebook Url: https://www.facebook.com/Napster/
Main Site Url: https://us.napster.com/
Help Site Url: https://help.napster.com/hc/en-us
Contact Form Url: https://help.napster.com/hc/en-us/articles/218661367
Terms Of Service Url: https://us.napster.com/terms
Privacy Policy Url: https://us.napster.com/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Rhapsody
  • 04/16/2016 RI *RHAPSODY 650-480-5770 WA
  • 05/04/2016 RI *RHAPSODY 650-480-5770 WA
  • 05/16/2016 RI *RHAPSODY 650-480-5770 WA
  • 06/04/2016 RI *RHAPSODY 650-480-5770 WA
  • 06/16/2016 RI *RHAPSODY 650-480-5770 WA
  • 07/04/2016 RI *NAPSTER I RHAPSODY 650-480-5770 WA
  • 07/16/2016 RI *NAPSTER I RHAPSODY 650-480-5770 WA
  • 2469216AY00JM1LQQ RI *RHAPSODY 6
  • 2469216D0001XDH3A RI *RHAPSODY 6
  • 2469216DZ0008P5N0 RI *RHAPSODY 6
  • 2469216EW00PNRN22 RI *RHAPSODY 6
  • 2469216FV00H554D8 RI *RHAPSODY 6
  • #618728000269 RI *NAPSTER I RHAPSODY 650-480-5770 WA %% Card 15 #0206
  • AMZ*Rhapsody Music amzn.com/pmts
  • CHECKCARD RHAPSODY 650-480-577
  • CHECKCARD RI *NAPSTER I RHAPSODY650-480-5770WA
  • CHECKCARD RI *RHAPSODY 650-480-5770 WA
  • CHECKcard RI *RHAPSODY 650-480-5770 WA RECURRING
  • CHECKCARD RI *RHAPSODY / 650-480-5770 WAUS
  • CHKCARD RHAPSODY 650-480-577
  • CHKCARDRHAPSODY 650-480-577
  • CHKCARD RI *NAPSTER I RHAPSODY650-480-5770WA
  • CHKCARDRI *NAPSTER I RHAPSODY650-480-5770WA
  • CHKCARD RI *RHAPSODY 650-480-5770 WA
  • CHKCARDRI *RHAPSODY 650-480-5770 WA
  • CHKCARD RI *RHAPSODY / 650-480-5770 WAUS
  • CHKCARDRI *RHAPSODY / 650-480-5770 WAUS
  • DB DEBIT / 04-20-2016 RI *RHAPSODY 650-480-5770 WA auth #306822
  • DB DEBIT / 05-20-2016 RI *RHAPSODY 650-480-5770 WA auth #848378
  • DB DEBIT / 06-20-2016 RI *RHAPSODY 650-480-5770 WA auth #993567
  • DEBIT CARD PURCHASE – RI *RHAPSODY 650-480-5770 WA
  • Misc. Debit RHAPSODY 650-480-577
  • Misc. Debit RI *NAPSTER I RHAPSODY650-480-5770WA
  • Misc. Debit RI *RHAPSODY 650-480-5770 WA
  • Misc. Debit RI *RHAPSODY / 650-480-5770 WAUS
  • PaymentTo Rhapsody International Inc.
  • PENDING RHAPSODY 650-480-577
  • PENDING RI *NAPSTER I RHAPSODY650-480-5770WA
  • PENDING RI *RHAPSODY 650-480-5770 WA
  • PENDING RI *RHAPSODY / 650-480-5770 WAUS
  • POS Debit RHAPSODY 650-480-577
  • POS Debit RI *NAPSTER I RHAPSODY650-480-5770WA
  • POS DEBIT RI *NAPSTER I RHAPSODY 650-480-5770 WA
  • POS Debit RI *RHAPSODY 650-480-5770 WA
  • POS DEBIT RI *RHAPSODY 650-480-5770 WA
  • POS Debit RI *RHAPSODY / 650-480-5770 WAUS
  • POS PURCHASE RHAPSODY 650-480-577
  • POS PURCHASE RI *NAPSTER I RHAPSODY650-480-5770WA
  • POS PURCHASE RI *RHAPSODY 650-480-5770 WA
  • POS PURCHASE RI *RHAPSODY / 650-480-5770 WAUS
  • POS PURCH RHAPSODY 650-480-577
  • POS PURCH RI *NAPSTER I RHAPSODY650-480-5770WA
  • POS PURCH RI *RHAPSODY 650-480-5770 WA
  • POS PURCH RI *RHAPSODY / 650-480-5770 WAUS
  • POS PUR RHAPSODY 650-480-577
  • POS PUR RI *NAPSTER I RHAPSODY650-480-5770WA
  • POS PUR RI *RHAPSODY 650-480-5770 WA
  • POS PUR RI *RHAPSODY / 650-480-5770 WAUS
  • POS REFUND RHAPSODY 650-480-577
  • POS REFUND RI *NAPSTER I RHAPSODY650-480-5770WA
  • POS REFUND RI *RHAPSODY 650-480-5770 WA
  • POS REFUND RI *RHAPSODY / 650-480-5770 WAUS
  • PRE-AUTH RHAPSODY 650-480-577
  • PRE-AUTH RI *NAPSTER I RHAPSODY650-480-5770WA
  • PRE-AUTH RI *RHAPSODY 650-480-5770 WA
  • PRE-AUTH RI *RHAPSODY / 650-480-5770 WAUS
  • PURCHASE RI *RHAPSODY 650 480 WA card
  • RHAPSODY 650-480-5770 WA
  • RHAPSODY.COM 650-480-5770 WA
  • RHAPSODY.COM 866-597-5505
  • Rhapsody Piano & Guita
  • RHAPSODY PIANO ANDGUIT
  • RI *NAPSTER I R
  • RI *NAPSTER I RH
  • RI *NAPSTER I RHAPSOD 206-707-8100 WA
  • RI *NAPSTER I RHAPSOD 650-480-5770 WA
  • RI *NAPSTER I RHAPSOD 650-480-5770 WA 07/01
  • RI *NAPSTER I RHAPSOD 650-480-5770 WA 07/15
  • RI *NAPSTER I RHAPSODY
  • RI *NAPSTER I RHAPSODY 206-707-8100 WA
  • RI *NAPSTER I RHAPSODY 650-480-5770 WA
  • RI *RHAPSODY
  • RI *RHAPSODY 650-480-
  • RI *RHAPSODY 650-480-5770 WA
  • RI *RHAPSODY 650-480-5770 WA 01/01
  • RI *RHAPSODY 650-480-5770 WA 02/01
  • RI *RHAPSODY 650-480-5770 WA 03/01
  • RI *RHAPSODY 650-480-5770 WA 04/01
  • RI *RHAPSODY 650-480-5770 WA 05/01
  • RI *RHAPSODY 650-480-5770 WA 06/01
  • RI *RHAPSODY 650-480-5770 WA 06/15
  • RI *RHAPSODY 650-480-5770 WA 08/03
  • RI *RHAPSODY 650-480-5770 WA 09/03
  • RI *RHAPSODY 650-480-5770 WA 10/01
  • RI *RHAPSODY 650-480-5770 WA 11/01
  • RI *RHAPSODY 650-480-5770 WA 12/01
  • RI *RHAPSODY / Ref1:5968060248 Ref2:0605070237 Ref3:615735728400 11 Expires:20160608
  • RI *RHAPSODY / Ref1:5968060250 Ref2:0505070242 Ref3:612663566536 11 Expires:20160508
  • RI *RHAPSODY / Ref1:5968061507 Ref2:0405071504 Ref3:609663894889 11 Expires:20160408
  • RI *RHAPSODY WA
  • Store Purchase NAPSTER I RHAPSODY
  • Store Purchase RHAPSODY
  • Store Purchase RHAPSODY NAPSTER
  • Visa Check Card RHAPSODY 650-480-577 MC
  • Visa Check Card RI *NAPSTER I RHAPSODY650-480-5770WA MC
  • Visa Check Card RI *RHAPSODY 650-480-5770 WA MC
  • Visa Check Card RI *RHAPSODY / 650-480-5770 WAUS MC