Relief Factor

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Relief Factor is a drug-free botanical supplement designed to help with pain associated with aging, exercise, and other causes. Relief Factor contains a variety of ingredients including omega-3 fatty acids including EPA and DHA, turmeric, resveratrol, epimedium, Japanese fleeceroot, and icariin designed to reduce inflammation and support the body’s response to inflammation in order to reduce pain. Packaged in single-dose packets, Relief Factor is designed to support healthy joints and muscles in addition to reducing pain associated with inflammation in the body. Relief Factor is sold by Promedev which was founded in 2013 and is based in Kirkland, Washington.

Relief Factor can be purchased from the company’s website. A one-month supply of 60 packets can be purchased as a single purchase for $93.95 plus $6.95 to cover shipping and handling costs. However, if a customer chooses to purchase the QuickStart package, they will receive a 3-week supply of the product for $19.95 initially and then will receive a discounted rate on future 1-month shipments of Relief Factor. Preferred members receive their monthly supply of Relief Factor for $79.95 per month plus $6.95 for shipping and handling costs. Preferred members receive their first month’s worth of Relief Factor approximately 15 days after receiving the QuickStart package, and then receive a new supply each month automatically. There is no minimum commitment term for preferred members, and shipments can be cancelled at any time. Products can be returned for a refund within 90 days of purchasing. More information is available on this page to assist you in cancelling your Relief Factor preferred membership.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 800-500-8384
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Make sure that you won’t be charged again
  5. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Chat
  1. In a browser, goto
  2. Tap on the chat icon on bottom of the page
  3. Now enter your information
  4. Advise the rep that you need to cancel
  5. Give the rep your account info
  6. Make sure that you won’t be charged again
  7. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 11335 NE 122nd Way
Address 2: Suite 140
City: Kirkland
State/Province/Region: WA
Zip/Postal Code: 98034
Country: United States
Phone 1: 800-500-8384
Twitter Url:
Facebook Url:
Main Site Url:
Help Site Url:
Privacy Policy Url:
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Relief Factor
  • RELIEFFACTOR.COM 800-500-8384 WA
  • RELIEFFACTOR.COM 855-488-4734 WA