Private Internet Access

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Private Internet Access (PIA) was initially released in August 2010. Its parent company is London Trust Media, Inc., founded by Andrew Lee, and run by CEO Ted Kim. Also owned by London Trust Media is the Freenode IRC network. Private Internet Access operates more than 3,394 servers in 32 countries and is trusted by companies such as Forbes, Business Insider, Wired, and more.

Private Internet Access uses VPN (virtual private network) tunneling to provide multi-layered security for individuals and businesses. It claims to hide the customer’s IP address using an IP cloak, encrypts data transmission, blocks unwanted connections, provides identity protection, and allows unrestricted and uncensored internet to the likes of US, UK, CA, Romania, Germany, Sweden, Swiss, Sweden, NL, and France based services.

Customers may choose from three subscription plans, each set up for recurring automatic payments. The monthly plan costs $6.95 per month. The six-month plan is available for $35.95, which comes to $5.99 per month. The yearly plan costs $39.95, which comes to $3.33 per month. The six-month and yearly plans are paid in full at the beginning of the subscription period. Customers needing multiple Private Internet Access accounts have the option to buy in bulk, giving potentially larger discounts based on the subscription plan chosen and the number of accounts paid for at once.

If you have an account with Private Internet Access that you’ve decided to cancel for any reason, we can help. Included in this article is a complete instructional guide that will walk you through how to contact the company and what information they’ll need from you when you do. Continue reading for more information.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Login
  1. In a browser, goto
  2. Get logged in with username and password
  3. Tap on “My Account”
  4. Tap on “Cancel Subscription”
  5. Now enter your information
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 4643 S Ulster Street
Address 2: Suite 1120
City: Denver
State/Province/Region: CO
Zip/Postal Code: 80237
Country: United States
Phone 1: 347-586-9467×904
Email 1: [email protected]
Email 2: [email protected]
Email 3: [email protected]
Twitter Url:
Facebook Url:
Main Site Url:
Help Site Url:
Contact Form Url:
Terms Of Service Url:
Privacy Policy Url:
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Private Internet Access
  • AMZ*Private Internet
  • AMZ*Private Internet WA
  • AMZ*Private Internet AMZN.COM PMTSWA