Online Connections Inc

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

 

Online Connections Inc is a parent company that does the billing for many various dating websites online. If you see OCDate, Online Connections, or 24/7-Help on your credit card statement, chances are you’re being charged by Online Connections Inc. If you need to cancel your membership, ready on for how!

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Chat
  1. In a browser, goto http://www.24-7help.net
  2. Tap on “Live Chat”
  3. Now enter your information
  4. Advise the rep that you need to cancel
  5. Give the rep your account info
  6. Make sure that you won’t be charged again
  7. Be sure to get a confirmation number or email for the cancellation
  8. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Form
  1. In a browser, goto http://www.24-7help.net/
  2. Navigate down on the page to locate “Lookup my subscription”
  3. Now enter your information
  4. Tap on “Search”
  5. Tap on “Cancel” next to your subscription(s)
Company Information
Address 1: 6919 West Broward Blvd
Address 2: Suite #270
City: Plantation
State/Province/Region: FL
Zip/Postal Code: 33317
Country: United States
Phone 1: 800-425-9886
Phone 2: 800-975-5616
Email 1: cs@ocdate.net
Main Site Url: https://www.24-7help.net
Help Site Url: https://www.24-7help.net/contact/faq
Web Chat Url: https://livechat.boldchat.com/aid/7577044464037745819/bc.chat?resize=true&cwdid=2391263051029562389&url=https%3A//www.24-7help.net/pages/about.html
Contact Form Url: https://www.24-7help.net/contact
Description: You purchased a recurring membership to an online dating site owned by Online Connections INC. (In USA) or FBM Online Connections LTD (Outside USA). You should have received an email receipt at the time of purchase and your credit card statement should have been discreetly billed as: 24-7HELP.NET cs@ocdate.net. To look up your subscription please provide the information below, or feel free to contact our customer support team via live chat, email, or phone.
Description Source Url: https://www.24-7help.net/
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Online Connections Inc.
  • 24-7HELP.NET
  • 24-7HELP.NET cs@ocdate.net