OLX is also known as

  • OLX
  • OLXgroup.com
  • OLX.com

About OLX

OLX is a global marketplace. It was founded in 2006. The founders were Fabrice Grinda and Alec Oxenford. The headquarters are located in New Delhi, Kingdom of Netherlands. The current Chief Executive Officer is Martin Scheepbouwer. OLX currently operates in over 45 countries. The marketplace includes electronics, fashion items, furniture, household goods, cars, and bikes. Members are allowed to buy and sell on the platform. There are reportedly over 200 million active users, and over 10 million transactions happening on a monthly basis. It is not currently available in the United States. OLX is a marketplace that allows you to buy and sell items. To register, you can use your Facebook account, or Google account, or sign up with your email address. You will need to choose a nickname, which is how your name will show in the ads. You will need to enter a valid email address. You will also have to create a unique password. Once you have done the initial sign-up, you will receive a confirmation email. You will need to verify your email address before continuing. Once your email is verified, you can log in with your email address and password, or log in with your Facebook or Google account. Once you are logged in, you will be able to see the items that are currently for sale. Once you see an item you like, you will be able to see who is selling the item, as well as see if they are online or not. If you are interested in purchasing the item, you will need to Start Chat to arrange a meeting with them. You can alternatively choose to Bookmark, Share, or Report the item. On the item’s page, you can see the seller’s other ads as well, plus see how long they have been on the platform. To cancel OLX, follow the cancellation instructions on this page.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge


Follow these steps:

  1. Compose an email including your account information
  2. Advise the rep that you need to cancel
  3. Make sure that you won’t be charged again
  4. Address and send the email to [email protected]

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at (917) 371-5441
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Be sure to keep the email and/or confirmation info about the cancellation

Web Form

Follow these steps:

  1. In a browser, goto https://help.olx.co.za/hc/en-us/requests/new?ticket_form_id=30689
  2. Give the rep your account info
  3. Pick the option labeled Submit


Address Information
Address 11001 Avenue Of The Am
Address 2Room 1802
CityNew York
State/Province/RegionNew York
Zip/Postal Code10018
Contact Information
Phone 1 (917) 371-5441
Email 1[email protected]
Email 2[email protected]
Twitter Urlhttps://twitter.com/olx?lang=en
Facebook Urlhttps://www.facebook.com/pages/category/Community/Olx-Ads-617630068296603/
Main Site Urlhttps://www.olx.com/
Help Site Urlhttps://help.olx.co.za/hc/en-us
Contact Form Urlhttps://help.olx.co.za/hc/en-us/requests/new?ticket_form_id=30689
Terms Of Service Urlhttps://help.olx.co.za/hc/en-us/articles/115002956743-Terms-of-Use
Privacy Policy Urlhttps://help.olx.co.za/hc/en-us/articles/115002956763-Privacy-Policy