If you’re having trouble cancelling on your own, you can also try this online cancellation service:
Nintendo Switch Online is the gaming platform for Switch owners. We have included 3 guides to show you how to cancel your membership.
First, get together the following pieces of information, you will need them in order to cancel.
| First Name |
| Last Name |
| Phone Number |
| Email Address |
| Username |
| Password |
| Billing Address |
| City |
| State/Province/Region |
| ZIP/Postal Code |
| Country |
| Reason for Cancellation |
| Last 4 Digits of Card |
| Date of Last Charge |
| Amount of Last Charge |
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Chat
- In a browser, goto https://en-americas-support.nintendo.com/app/contact
- Tap on Start Chat
- Advise the rep that you need to cancel
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Form
- In a browser, goto https://en-americas-support.nintendo.com/app/contact
- Give the rep your account info
- Tap on Submit
- Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Phone (Live Agent)
- Contact customer service at 800-255-3700
- Advise the rep that you need to cancel
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
Company Information
| Address 1: | 4600 150th Ave NE |
| City: | Redmond |
| State/Province/Region: | WA |
| Zip/Postal Code: | 98052 |
| Country: | United States |
| Phone 1: | 800-255-3700 |
| Twitter Url: | https://twitter.com/NintendoAmerica |
| Phone 2: | (425) 882-2040 |
| Facebook Url: | https://www.facebook.com/Nintendo/ |
| Main Site Url: | https://www.nintendo.com/switch/online-service/?cid=A1005-01:ch=pdpd#pricing-plans |
| Help Site Url: | https://en-americas-support.nintendo.com/app/answers/detail/a_id/16500 |
| Web Chat Url: | https://en-americas-support.nintendo.com/app/contact |
| Contact Form Url: | https://en-americas-support.nintendo.com/app/contact |
| Terms Of Service Url: | https://www.nintendo.com/terms-of-use/ |
| Privacy Policy Url: | https://www.nintendo.com/privacy-policy/ |
