Nintendo eShop

Nintendo eShop is also known as

  • Nintendo eShop

About Nintendo eShop

The Nintendo eShop is a digital distribution service for the Wii U and Nintendo 3DS that is powered by the Nintendo Network, as well as a dedicated online infrastructure for the Nintendo Switch. The Nintendo 3DS eShop debuted in June 2011 with the release of a system update that added functionality to the Nintendo 3DS’s HOME Menu. It is the Wii Shop Channel and DSi Shop’s successor. Unlike the Nintendo 3DS, the eShop was made available on the Wii U’s launch date, though access to it requires a system update. It is also a multitasking application, which means it is easily accessible even when another game is running in the background via system software. This feature, however, is limited to the Wii U and the Nintendo Switch. The Nintendo eShop offers downloadable games, demos, applications, streaming videos, user ratings, and other information about upcoming game releases. On July 31, 2020, a limited variant of the Nintendo eShop for the Nintendo 3DS family was discontinued for various Latin American and Caribbean markets, as well as Southeast Asian and Middle Eastern markets. On the same day, a limited edition of the Nintendo eShop for the Wii U was also discontinued for the Latin American and Caribbean markets. As of that date, the ability to download, redownload, and update any software became unavailable, as did the ability to play games from the eShop. On July 19, 2022, it was announced that the ability to purchase, download, and play new content on the Nintendo eShop for the Wii U and Nintendo 3DS would be discontinued for the rest of the world on March 27, 2023, with the ability to add credit cards ceasing by May 23, 2022, and the inability to add funds ceasing by August 29, of the same year (except for users who linked their Nintendo Network ID with their Nintendo Account, who can add funds until March 27, 2023). Redownloading and updating previously purchased content will continue to be available. Initially, the two versions of the Nintendo eShop for the Nintendo 3DS and Wii U were separate. While this is still mostly true, with the introduction of Nintendo Network ID for the Nintendo 3DS, users who register the same ID account on both systems (currently only once per console) can share a combined funds balance, home address, saved credit and debit card information, wish list entries, and (formerly) linked Club Nintendo accounts. With the release of the Nintendo Switch version of the Nintendo eShop, a Nintendo Network ID’s balance can now be shared or transferred to a Nintendo Account and spent on the Nintendo Switch. The eShop keeps track of all downloads and purchases, allowing users to re-download previously purchased software for free if it is still available on the eShop. Downloads can be started immediately or queued and pushed to the console when it is not in use or the eShop application is not running. With a few exceptions, users upgrading from a Nintendo DSi system can transfer their previous DSiWare purchases to the Nintendo 3DS. A similar feature allowing users to transfer their purchases between 3DS systems was enabled in a December 2011 update. Prior to the December 2013 implementation of Nintendo Network ID for the Nintendo 3DS, only five transfers between Nintendo 3DS systems were permitted. The system transfer limit has since been permanently lifted. Unlike the Wii Shop Channel and DSi Shop, which use Nintendo Points to make purchases, the Nintendo eShop displays prices in the appropriate regional currencies (e.g. United States dollars and euros). Credit cards or prepaid cards purchased in-store can be used to fund accounts. On December 10, 2019, the Nintendo eShop was launched in China. Users can only log in with a WeChat account, which can only be funded through WeChat Pay. Furthermore, due to the lack of the ability to sign in with a Nintendo Account and the general region locking of the Nintendo Switch for the Chinese market, purchasing downloadable content from other regions is disabled. On Wii U and Nintendo Switch, the Nintendo eShop can be accessed at any time via the HOME menu screen, even when a game is already running. Background downloading is also possible with SpotPass while using any other application on the Wii U or Nintendo 3DS, as well as while the Nintendo Switch is in Sleep Mode. At the moment, 10 downloads can be queued at the same time. The status of the downloads can be checked on the HOME menu under the “Download Manager”. If notifications are enabled, a pop-up message will appear in the top right corner of the screen to inform the user that a download has been completed. Satoru Iwata introduced a new service called Deluxe Digital Promotion (North America)/Nintendo Network Premium during a Japanese Nintendo Direct presentation on September 13, 2012. (Europe, Australia, and Japan). It was a loyalty program in the same vein as PlayStation Plus on PlayStation Network and Xbox Live Gold on Xbox Live. Customers who bought the Wii U Deluxe Pack in North America or the Wii U Premium Pack in Europe and Japan would receive a free two-year subscription to this service, which allows Wii U owners to earn points for every digital purchase. Members who purchased games and apps from the Wii U Nintendo eShop would receive 10% of the purchase price back in the form of Nintendo Points, which could then be applied to future online purchases on both the Wii U and Nintendo 3DS eShops. The promotion was valid until March 31, 2015. The program was canceled on April 1, 2015, and the URL simply redirects to a discontinuation message and a link to Nintendo’s official website. The service was never fully implemented after the promotional period expired. For anyone who links their Nintendo Network ID to their Nintendo Account profile, the My Nintendo program offers a similar concept in which users can earn Gold Points from any Nintendo eShop purchase and redeem them for full downloads or discount coupons.

Nintendo eShop CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at 800-255-3700
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Be sure to keep the email and/or confirmation info about the cancellation

Web Chat

Follow these steps:

  1. In a browser, goto
  2. Pick the option labeled Start Chat
  3. Advise the rep that you need to cancel
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation

Web Form

Follow these steps:

  1. In a browser, goto
  2. Give the rep your account info
  3. Pick the option labeled Submit

MORE ABOUT Nintendo eShop

Address Information
Address 14600 150th Ave NE,
Zip/Postal Code98052 
CountryUnited States
Contact Information
Phone 1800-255-3700
Phone 2(425) 882-2040
Twitter Url
Facebook Url
Main Site Url
Help Site Url
Web Chat Url
Contact Form Url
Terms Of Service Url
Privacy Policy Url