MyFax

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


MyFax is an online service, allowing people to send faxes directly online instead of the traditional way with a fax machine. The website is owned by J2 Global. J2 Global was founded in 1995 as JFax. The founders of the company are Jaye Muller and Jack Rieley. The current CEO is Vivek Shah. The President is Harmeet Singh. The Chairman is Richard Ressler. The company is publicly traded and had a revenue of over $1.2 billion. The headquarters are located in Hollywood, California. The company was recognized on the InformationWeek 500 List of Technology Companies and ranked number 40 on Forbes’ “America’s Best Small Companies” list.

With MyFax, you can choose a local fax number. This will create the image of a trusted neighborhood business. You can also opt to choose a toll-free fax number if you have a larger business. There are also international fax numbers available if you deal with customers and clients in international countries. With MyFax, you can send faxes via email. You can attach up to 10MB of files. There are over 100 free cover templates for you to choose from. You can use the Share with 5 feature to send faxes to up to 5 email addresses at once. You can sync your account with G-Mail. With an active account on MyFax, you can store your sent and received faxes on your account. You can search archived faxes by name, fax number, and date sent/received. There is also a MyFax Mobile App for iOS and Android so you can send, receive, and view faxes on the go and from any device.

New customers can enjoy a free 30-day trial period. There are three plans available. The Home Office User plan is $10 per month and allows you to send 100 pages and receive 200 pages. The Small Business User plan is $20 per month and allows you to send 200 pages and receive 200 pages. The Power User plan is $40 per month and allows you to send and receive up to 400 pages.

If you would like to cancel MyFax, follow the detailed cancellation instructions below.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 1-866-378-2373
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Web Chat
  1. In a browser, goto http://www.myfax.com/about/contact.aspx
  2. Navigate down on the page to locate and click on “Chat with Us”
  3. Advise the rep that you need to cancel
  4. Give the rep your account info
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 2 Gurdwara Road
Address 2: 3rd Floor
City: Ottawa
State/Province/Region: ON
Zip/Postal Code: K2E 1A2
Country: Canada
Phone 1: 1-866-378-2373
Phone 2: (866) 563-9212
Phone 3: (613) 216-0978
Email 1: support@myfax.com
Email 2: billing@myfax.com
Twitter Url: https://twitter.com/myfax_
Facebook Url: https://www.facebook.com/myfax
Main Site Url: http://www.myfax.com
Help Site Url: https://www.myfax.com/support
Web Chat Url: http://www.myfax.com/about/contact.aspx
Contact Form Url: http://www.myfax.com/about/contact.aspx
Terms Of Service Url: https://www.myfax.com/legal/terms
Privacy Policy Url: https://www.myfax.com/legal/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with MyFax
  • CHECKCARD MYFAX *PROTUS IP SO 866
  • CHECKCARD MYFAX *PROTUS IP SOL 866-563-9212 GA
  • CHECKCARD MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • CHKCARD MYFAX *PROTUS IP SO 866
  • CHKCARDMYFAX *PROTUS IP SO 866
  • CHKCARD MYFAX *PROTUS IP SOL 866-563-9212 GA
  • CHKCARDMYFAX *PROTUS IP SOL 866-563-9212 GA
  • CHKCARD MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • CHKCARDMYFAX *PROTUS IP SOLN 866-563-9212 CA
  • J2 *MYFAX SERVI
  • J2 *MYFAX SERVIC
  • J2 *MYFAX SERVICES
  • J2 *MYFAX SERVICES 877-437-3607 CA
  • Misc. Debit MYFAX *PROTUS IP SO 866
  • Misc. Debit MYFAX *PROTUS IP SOL 866-563-9212 GA
  • Misc. Debit MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • MYFAX BY PROTUS
  • MYFAX.COM
  • MYFAX *PROTUS
  • MYFAX *PROTUS IP SOLN
  • MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • MYFAX PROTUS IP SOLN866-563-9212 CA
  • MYFAX PROTUS IP SOLN866-563-9212 GA
  • MYFAX SERVICES 877-437-3607 CA
  • MYFAX SERVICES MYFAX.COM CA
  • PENDING MYFAX *PROTUS IP SO 866
  • PENDING MYFAX *PROTUS IP SOL 866-563-9212 GA
  • PENDING MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • POS Debit MYFAX *PROTUS IP SO 866
  • POS Debit MYFAX *PROTUS IP SOL 866-563-9212 GA
  • POS Debit MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • POS PURCHASE MYFAX *PROTUS IP SO 866
  • POS PURCHASE MYFAX *PROTUS IP SOL 866-563-9212 GA
  • POS PURCHASE MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • POS PURCH MYFAX *PROTUS IP SO 866
  • POS PURCH MYFAX *PROTUS IP SOL 866-563-9212 GA
  • POS PURCH MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • POS PUR MYFAX *PROTUS IP SO 866
  • POS PUR MYFAX *PROTUS IP SOL 866-563-9212 GA
  • POS PUR MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • POS REFUND MYFAX *PROTUS IP SO 866
  • POS REFUND MYFAX *PROTUS IP SOL 866-563-9212 GA
  • POS REFUND MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • PRE-AUTH MYFAX *PROTUS IP SO 866
  • PRE-AUTH MYFAX *PROTUS IP SOL 866-563-9212 GA
  • PRE-AUTH MYFAX *PROTUS IP SOLN 866-563-9212 CA
  • Visa Check Card MYFAX *PROTUS IP SO 866 MC
  • Visa Check Card MYFAX *PROTUS IP SOL 866-563-9212 GA MC
  • Visa Check Card MYFAX *PROTUS IP SOLN 866-563-9212 CA MC