Sometimes, a day at the spa is well deserved. Massage Envy is a massage clinic that also offers other forms of therapeutic relaxation like yoga and facials. And while taking the time to treat yourself is nice, having a membership can add up over time, so if you are looking to cancel your Massage Envy account, follow the steps below.
What You Will Need
- Full name
- Current address
- Phone number
- Sign on date
How to Cancel a Massage Envy Membership in Person
- Write a 30-day notice to Massage Envy with the needed details specified above.
- Bring the written notice to the front counter of the location you originally signed up at.
- Request confirmation paperwork showing you the cancellation
- Double check your bank account to make sure your cancellation was processed.
How to Cancel a Massage Envy Membership via Email
Some former customers have stated that they had success with canceling their membership over email. This does not work for every location, but you if you wish to cancel your Massage Envy Subscription via email you can send an email to GuestRelations@massageenvy.com and ask them if they are able to cancel your account.
How to Cancel a Massage Envy Membership over the Phone
As with trying to cancel via email, certain Massage Envy locations will not be able to cancel your account over the phone. However, some customers stated that they had success by calling the location they originally signed up with and providing the needed information listed above over the phone instead of in a written notice. They were then able to get their accounts canceled this way.
It can be tricky to cancel a Massage Envy membership, so it is important to look at your policy and terms and conditions closely before moving forward with the cancellation process. If you are familiar with your policy and have followed the above steps, you should have no problems canceling your membership.