Lumosity

If you’re having trouble cancelling on your own, you can also try this online cancellation service:


Lumosity is an online program that assists with improving memory, attention, flexibility, speed of processing, and problem-solving. The program is owned by Lumos Labs. Lumos Labs was founded in 2005 by founders, Kunal Sarkar, Michael Scanlon, and David Drescher. Lumosity did not launch until 2007. The headquarters are located in San Francisco, CA. The Chief Executive Officer is Steven Berkowitz. Lumosity is available in various languages, including  English, Spanish, German, and French. To date, there are over 100 million members.

Lumosity games are built to train your cognition. The games are produced with three easy steps: Research, Design, and Bring to Life. During the Research process, scientists research well-known methods that help with Memory and Attention as well as adapting to tasks or people creating their own. During the Design process, they are specifically designed to challenge your cognitive abilities. During the Bring to Life phase, the company creates the game and adds fun features and themes and publish it for your usage. Lumosity offers various games, including Speed, Memory, Attention, Flexibility, Problem-Solving, Word, and Math.

Signing up is simple and takes less than ten minutes. You will need to enter your first name, email address, password, and birth date. You can also choose to sign up with either your Facebook or Google account. Once you sign up, you will be instructed to take a Fit Test. You will be able to participate in three quick games a day. You will also receive Personalized Training Insights. Lumosity is available for $14.95 per month. For the 1-year plan, it is $83.40. The two-year plan is $119.76. The Lifetime subscription is $299.95. If you would like to cancel Lumosity, follow the cancellation instructions that are included on this page.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Web Form
  1. In a browser, goto https://help.lumosity.com/hc/en-us/requests/new
  2. Select “Refund Request”
  3. Tap on “Continue without Logging In”
  4. Now enter your information and ask to cancel within the body of your message
  5. Tap on “Submit” and wait for a response via email
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 140 New Montgomery Street
Address 2: Fl 19
City: San Francisco
State/Province/Region: CA
Zip/Postal Code: 94105
Country: United States
Phone 1: 877-777-0502
Email 1: info@lumosity.com
Email 2: legal@lumoslabs.com
Email 3: opt-out@lumoslabs.com
Twitter Url: https://twitter.com/Lumosity
Facebook Url: https://www.facebook.com/Lumosity
Main Site Url: https://www.lumosity.com
Help Site Url: https://help.lumosity.com/hc/en-us
Terms Of Service Url: https://www.lumosity.com/en/legal/terms_of_service/
Privacy Policy Url: https://www.lumosity.com/en/legal/privacy_policy/
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Lumosity
  • CHECKCARD LUMOSITY.COM*5650307 877-777-050
  • CHECKCARD LUMOSITY.COM*6949271877-777-050
  • CHKCARD LUMOSITY.COM*5650307 877-777-050
  • CHKCARDLUMOSITY.COM*5650307 877-777-050
  • CHKCARD LUMOSITY.COM*6949271877-777-050
  • CHKCARDLUMOSITY.COM*6949271877-777-050
  • LUMOSITY.COM
  • LUMOSITY MEMBERSHIP
  • Misc. Debit LUMOSITY.COM*5650307 877-777-050
  • Misc. Debit LUMOSITY.COM*6949271877-777-050
  • Payment to Lumosity.com
  • PAYPAL INST XFER LUMOSITY WEB ID: PAYPALSI77
  • PENDING LUMOSITY.COM*5650307 877-777-050
  • PENDING LUMOSITY.COM*6949271877-777-050
  • POS Debit LUMOSITY.COM*5650307 877-777-050
  • POS Debit LUMOSITY.COM*6949271877-777-050
  • POS PURCHASE LUMOSITY.COM*5650307 877-777-050
  • POS PURCHASE LUMOSITY.COM*6949271877-777-050
  • POS PURCH LUMOSITY.COM*5650307 877-777-050
  • POS PURCH LUMOSITY.COM*6949271877-777-050
  • POS PUR LUMOSITY.COM*5650307 877-777-050
  • POS PUR LUMOSITY.COM*6949271877-777-050
  • POS REFUND LUMOSITY.COM*5650307 877-777-050
  • POS REFUND LUMOSITY.COM*6949271877-777-050
  • PRE-AUTH LUMOSITY.COM*5650307 877-777-050
  • PRE-AUTH LUMOSITY.COM*6949271877-777-050
  • Visa Check Card LUMOSITY.COM*5650307 877-777-050 MC
  • Visa Check Card LUMOSITY.COM*6949271877-777-050 MC
  • WWW.LUMOSITY.COM

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