GoodHire is also known as

  • GoodHire

About GoodHire

First and foremost, GoodHire offers small-business owners and HR managers fast, technologically advanced, legally compliant, and comprehensive background checks for both prospective and current employees, which GoodHire makes as simple as possible for you. When you order a GoodHire service package, you’ll enter your employee’s name and email address, and GoodHire will do all the heavy lifting for you, providing both you and your candidate with a transparent background check process that complies with FCRA, EEOC, and other legal requirements. You’ll also get a mobile-optimized employer dashboard where you can track and manage the results of your background checks and any other GoodHire services, as well as order new checks whenever you need them. The results of your employees’ background checks are then shared by GoodHire on an easily navigable interface that clearly breaks down all relevant information (It also provides employees with copies of their test results, in accordance with FCRA). GoodHire has some unique tools designed to automate, streamline, and optimize the process for both HR managers and candidates, for example, candidates can comment on the results of their background checks to provide context if necessary. GoodHire also integrates with popular HR software and platforms such as Lever, TriNet, and Jobvite. As an employer, you will also be able to conduct a background check on yourself in order to understand how the process will work for your employees. GoodHire can also conduct background checks on new hires from the United States who have lived, worked, or studied abroad. GoodHire can also provide employers with employment credit checks and reports, pre-employment five- and 10-panel drug testing, healthcare sanctions searches and license verifications for healthcare professionals, and identity verification checks to ensure that prospective employees are not using stolen identities, in addition to background checks. You can also choose to receive alerts about changes in your employees’ background check information and ongoing reviews after they’ve been hired (don’t worry, this option is compliant with consent laws). If you have any questions or concerns, you can contact GoodHire’s customer support team in Omaha, Nebraska, via chat, email, or phone. GoodHire’s pricing is divided into two categories: lower volume, for businesses that require up to 50 background checks per year, and higher volume, for businesses that require more than 50 checks per year. Higher volume businesses can receive a custom quote by providing GoodHire with some basic information about their company as well as the number of background checks they expect to conduct per year. Smaller businesses can choose from three GoodHire service plans. The Basic plan costs $29.99 per background check, plus a one-time setup fee. You’ll get a Social Security number trace, a search of associated counties, a search of national criminal databases, and a search of the sex offender list. These background checks will be completed in one business day. The Standard subscription costs $59.99 per background check, plus a one-time setup fee and any third-party fees associated with a county court search. This plan includes everything in the Basic plan, as well as a domestic watchlist search and a seven-year county criminal court search. Standard background checks take one to three business days to complete. The Premium subscription costs $79.99 per background check, plus a setup fee and any county court, employer verification, or education verification fees that may apply. In addition to the services provided by the Standard plan, this plan includes education verification and employment verification checks. Premium background checks take two to four business days to complete. It’s also worth noting that you can choose add-on services from any of the GoodHire background check categories mentioned above. As an example, as part of your national criminal databases search service, you can include an alias names search, a global watch list search, a federal criminal database search, and/or a statewide criminal records search. GoodHire has a clean, modern user interface (UI) that is mostly light gray with black text and green checks that indicate completed searches, similar to the recently developed Checkr. GoodHire’s mobile-friendliness, with built-in compliance mechanisms that enhanced my positive first impressions, is another nod to its modern design. The Candidate Portal is welcoming, with all kinds of information that will put potential hires at ease, such as how long it will take for them and the HR manager to receive the screening results, what their rights are if negative items appear, and how to dispute the information if it is incorrect. GoodHire also has a unique feature called “Comments for Context,” which allows a candidate to explain any marks or errors in his or her record before the employer’s decision-making or Adverse Action process begins. This gives the candidates an opportunity to get ahead of the issue by starting a conversation. Although the Fair Credit Reporting Act(Opens in a new window) (FCRA) requires that candidates be given copies of their background checks if they request them, GoodHire always sends candidates copies. GoodHire, like A Good (49.95 for the Plus Edition at A Good Employee), has a company Resource Center (Opens in a new window) on its public website. It is a great resource for documents like Contractor Consent forms and Volunteer Consent forms, and it goes far beyond just providing Pre-Adverse Action and Adverse Action Notice letters.


Get together the following account information:

  • Date of Last Charge
  • Reason for Cancellation
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Last 4 Digits of Card
  • Amount of Last Charge
  • Email Address
  • Phone Number


Follow these steps:

  1. In a browser, goto
  2. Now enter your information Fill out contact form
  3. Compose an email Request cancellation and confirmation in the “Comments” box
  4. Pick the option labeled Submit


Follow these steps:

  1. In a browser, goto
  2. Pick the option labeled “Login” in the top, right corner
  3. Select “For Business” or “For Individuals”
  4. Get logged in with Email and Password
  5. Select Account Information/Manage Account
  6. Pick the option labeled Cancel Subscription

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at 1-888-906-4284
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation


Address 1P.O. Box 391403
Zip/Postal Code68139-1403
Contact Information
Phone 11-888-906-4284
Email 1[email protected]
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