Fitness First began its journey in 2008 as a Maryland-based fitness club franchise, led by CEO and President Peter Harvey. The company’s first location launched in Silver Spring, Maryland, and expanded into various cities across the state, including Bethesda and Frederick. Its mission was clear from the start: to offer members a fitness environment where they could feel empowered, confident, and motivated to reach their health goals.
The gym was well-known for its comprehensive workout equipment and personalized approach to training. Members had access to a wide range of modern fitness tools such as treadmills, ellipticals, free weights, dumbbells, and functional training gear like ropes. Whether someone was a beginner or an experienced athlete, Fitness First aimed to provide the right tools and atmosphere to support every fitness journey.
Beyond the equipment, the franchise offered diverse training options tailored to fit each member’s needs. Small group training provided a sense of community and encouragement, pairing individuals with similar fitness goals. These intimate group settings ensured members received attention and motivation without the pressure of larger group classes. Group fitness sessions were led by professional trainers who gave personalized support while fostering an engaging environment.
Personal Training was another core feature at Fitness First. Before beginning a program, members met with certified trainers for a personalized consultation. This initial session helped define fitness objectives and assess physical health. The trainer would then design a custom fitness plan and work closely with the member during each session to achieve those goals efficiently and safely.
In addition to strength and cardio training, Fitness First offered specialty classes including Yoga and Zumba, appealing to those who enjoyed structured, high-energy, or low-impact sessions.
Membership costs varied depending on location and plan type, offering flexibility for different needs and budgets. However, after Fitness First was acquired by Gold’s Gym in 2013, some locations closed or rebranded. This created confusion for some past members, particularly when it came to managing or canceling existing memberships. To help navigate this, a cancellation guide is available on this page. The guide outlines the necessary steps to end a membership and lists important information to gather before contacting customer service.
Continue exploring the rest of this page to learn how to effectively cancel your Fitness First membership and ensure all steps are followed properly.
Fitness First CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Billing Address
Account Number
Date of Birth
Amount of Last Charge
Password
Username
Email Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Certified Mail
Follow these steps:
Compose a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and Keep a copy for your records.
Sending with Certified Mail, address your letter to the address provided to you by the gym
Contact customer service at the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
Phone (Live Agent)
Follow these steps:
Contact customer service at the phone number for the gym you signed up at or attended most frequently
Ask for and write down the steps you need to take to cancel
Give the rep your account info
Ask if you are in a contract or free to cancel
If asked to send a letter follow our instructions to do so!
