Fitness Connection is an American gym membership club that services North Carolina, Nevada, and Texas.
The company provides high-level team physical training to groups. Trainers offer one-on-one fitness programming attention for individuals. Additionally, the fitness club provides senior training and nutritional products.
Cancel Your Membership has a brief guide that will help you to cancel your Fitness Connection membership
What You’ll Need to Cancel
- Your membership, barcode, or key tag numbers.
- Your phone number.
- Your name.
- Your address.
How to Cancel
Members must meet the qualifications below before Fitness Connection will allow you to cancel your memberships.
Fitness Connection’s Cancellation Conditions
- You must have a valid reason to cancel. The company will only cancel a membership if it’s past the initial contract commitment period. Other valid cancellation reasons are military service or medical conditions.
- Customers must provide 30 days notice. Within that period, one more billing cycle could take place. Members will have access to their local gym during this period.
- You may incur additional charges after canceling. If another billing cycle takes place within your 30-day notice cancellation period, the company will still charge you.
Via Online
- Call your local gym location to see if you’re eligible to cancel your membership.
- Obtain the correct barcode number associated with your account.
- Visit http://fitnessconnectionusaforms.com/ or http://www.fitnessconnectionusaforms.com/employee/index.php.
- Fill out the online cancellation request form.
- Provide your client email address.
- A cancellation verification form with a client case number will be sent directly to your email.
- Once you receive the client case number, give it to Fitness Connection, then confirm your cancellation.
- You’ll receive a 30-day notice confirmation email when your account is canceled.
Note: The Dallas/Austin Fitness Connection does not accept any online cancellation requests. You’ll have to call their customer service number. (Please follow the directions below).
Via Phone
- Call your local gym and find out the local membership, barcode, or tag number associated with your account.
- Find out if you meet the 30-day cancellation conditions.
- Call (281) 931-6609. (Dallas/Austin members must call (800) 922-7898).
- Provide your account information.
- Request an account cancellation.
- You should receive an automatic confirmation by email.
Via Email
- Call your local Fitness Connection to obtain your account membership, barcode, or tag number.
- Find out if you meet the 30-day cancellation conditions.
- Send an email to memberservice@fitnessemail.net requesting an account cancellation. Include your full name, complete address, date of birth, and membership, barcode, or tag number.
- You should receive an email confirmation.
Pro Tip 1: Call your local Fitness Connection gym to ensure that you’ve fulfilled the initial membership period outlined in your contract.
Pro Tip 2: Cancel your Fitness Connection account immediately on the day that Fitness Connection bills you. It will give a 30-day grace period. This may prevent your credit card from being charged a second time.
Company Information
Fitness Connection
PO Box 680768
Houston, TX 77268-0768