Fitness Connection

If you’re having trouble cancelling on your own, you can also try this online cancellation service:



Fitness Connection is an American gym membership club that services North Carolina, Nevada, and Texas.

The company provides high-level team physical training to groups. Trainers offer one-on-one fitness programming attention for individuals. Additionally, the fitness club provides senior training and nutritional products.

Cancel Your Membership has a brief guide that will help you to cancel your Fitness Connection membership

What You’ll Need to Cancel

  • Your membership, barcode, or key tag numbers.
  • Your phone number.
  • Your name.
  • Your address.

How to Cancel

Members must meet the qualifications below before Fitness Connection will allow you to cancel your memberships.

Fitness Connection’s Cancellation Conditions

  • You must have a valid reason to cancel. The company will only cancel a membership if it’s past the initial contract commitment period. Other valid cancellation reasons are military service or medical conditions.
  • Customers must provide 30 days notice. Within that period, one more billing cycle could take place. Members will have access to their local gym during this period.
  • You may incur additional charges after canceling. If another billing cycle takes place within your 30-day notice cancellation period, the company will still charge you.

Via Online

  1. Call your local gym location to see if you’re eligible to cancel your membership.
  2. Obtain the correct barcode number associated with your account.
  3. Visit or
  4. Fill out the online cancellation request form.
  5. Provide your client email address.
  6. A cancellation verification form with a client case number will be sent directly to your email.
  7. Once you receive the client case number, give it to Fitness Connection, then confirm your cancellation.
  8. You’ll receive a 30-day notice confirmation email when your account is canceled.

Note: The Dallas/Austin Fitness Connection does not accept any online cancellation requests. You’ll have to call their customer service number. (Please follow the directions below).

Via Phone

  1. Call your local gym and find out the local membership, barcode, or tag number associated with your account.
  2. Find out if you meet the 30-day cancellation conditions.
  3. Call (281) 931-6609. (Dallas/Austin members must call (800) 922-7898).
  4. Provide your account information.
  5. Request an account cancellation.
  6. You should receive an automatic confirmation by email.

Via Email

  1. Call your local Fitness Connection to obtain your account membership, barcode, or tag number.
  2. Find out if you meet the 30-day cancellation conditions.
  3. Send an email to [email protected] requesting an account cancellation. Include your full name, complete address, date of birth, and membership, barcode, or tag number.
  4. You should receive an email confirmation.

Pro Tip 1: Call your local Fitness Connection gym to ensure that you’ve fulfilled the initial membership period outlined in your contract.

Pro Tip 2: Cancel your Fitness Connection account immediately on the day that Fitness Connection bills you. It will give a 30-day grace period. This may prevent your credit card from being charged a second time.

Company Information

Fitness Connection

PO Box 680768

Houston, TX 77268-0768