Fitness Connection

• Fitness Connection

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Account Number
• Date of Birth

Follow these steps:

1. Contact customer service at the phone number of the gym you signed up with
2. Ask for and write down the steps you need to take to cancel
3. Give the rep your account info and ask if you’re in a contract that would prevent you from cancelling
4. if you are advised to cancel online, follow our other set of instructions for more!
5. Be sure to get a confirmation number or email for the cancellation as proof that you cancelled
6. Be sure to keep the email and/or confirmation info about the cancellation

Follow these steps:

1. In a browser, goto http://fitnessconnection.com/member-cancellation-freeze-request-form/
2. Read the page very carefully before you begin
3. Now enter your information and select the options for your gym, and then cancellation
4. Be sure to keep the email and/or confirmation info about the cancellation

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