Dropbox

• Dropbox
• Drop Box
• Dropbox.com

Dropbox was once a surprisingly straightforward cloud storage and file-sharing service. You’d drag files into a magical Dropbox folder, and they’d sync to the cloud and all your other devices. Dropbox can still function in this manner if desired, but the company also provides a backup service, tools for taking screenshots and recording video of your screen, an e-signature service, and an online document editor. On the one hand, having more features is advantageous, and Dropbox provides some potentially useful ones. On the other hand, a product that was once known for its simplicity is becoming increasingly complicated, making it difficult to recommend, particularly to those who aren’t tech-savvy. Another issue is that as Dropbox has grown larger and more complex, competitors have easily established themselves in the niche that Dropbox created, and at a lower price. While Dropbox remains a solid online cloud storage service, competitors such as Google, Microsoft, and IDrive can easily charge less and provide more space. In any case, the amount you receive for free is less generous than that of much of the competition. Microsoft OneDrive, Apple iCloud, IDrive, and Sync all provide 5GB of storage, while Google Drive provides 15GB of storage, though it is shared with Gmail. Another limitation of Dropbox’s free tier in comparison to similar applications is that the app can only be installed on three devices. None of the other apps mentioned have this limitation. Dropbox’s paid plans begin at $11.99 per month or $119.88 per year for Plus, which includes 2TB of storage space and eliminates the device restriction. It is still more expensive than the competition. Google One(Opens in a new window) charges $9.99 per month or $99.99 per year for 2TB of storage. Similarly, Apple’s iCloud charges $9.99 per month for 2TB of storage. Microsoft 365 Family costs $99.99 per year and includes office apps such as Word, Excel, and Outlook in addition to 1TB of storage per user (for a total of 6TB). It’s not just the big corporations. Sync is less expensive than Dropbox, with a Solo Basic account costing $96 per year for 2TB. IDrive has one of the best annual plans available: $79.40 for 5TB. Another option is Dropbox Family, which provides the same 2TB of storage as Dropbox Plus but allows you to have up to six people on the account, each with their login. You also get some extra sharing features for everyone on the account, but the rest of the benefits are the same as with Plus. The Family plan is $203.88 per year or $19.99 per month. Dropbox, then, charges more per terabyte than most of its competitors. Dropbox has desktop clients for Windows (8, 8.1, 10, or 11), macOS (10.10 to macOS Monterey 12), and Linux (Ubuntu 14.04 and later, Fedora 21 and later). Dropbox’s web version is officially supported in Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari’s most recent versions. Dropbox’s mobile app is compatible with Android 6 and later, as well as iOS and iPadOS (13.1 and later). You can share a file from either the desktop application or your browser by right-clicking on any file or folder. You can either share files with another Dropbox user or generate a link that allows anyone to access the file. The sharing options are extensive, but only if you have a business-class Dropbox account. Even with a paid Dropbox Plus account, the options for home users are limited. You can’t make shared links expire, password-protect them, or make files view-only so people can’t download them. The app allows you to browse all of your Dropbox files as well as any computer folders you’ve backed up. You can choose to make any file or folder available offline if you want, and you can edit specific files with the appropriate apps, such as editing a spreadsheet stored in Dropbox with the Excel app on your phone. The Dropbox mobile app also includes the option to automatically save all photos and videos taken with your device to Dropbox. It comes as standard with the best file-syncing services. Your images and videos do not have to be lost, stolen, or broken if your phone is lost, stolen, or broken. Another advantage is that you have access to all of your photos on all of your devices. One of the most compelling reasons to use Dropbox is the sheer volume of extras available in the form of included extras and supported integrations. Although Dropbox does not provide a full suite of office apps like Microsoft or Google, you can connect Dropbox to virtually any major app to integrate it seamlessly. Dropbox Capture is one of its unique tools and features (Opens in a new window). Capture is a straightforward application for recording videos and taking screenshots on a Windows or macOS computer. It is included even at the free level and is an excellent alternative to Loom, which costs $8 per month. The only real constraint is the amount of space remaining in your account. Dropbox Sign, formerly known as Hello Sign, enables legally binding document signatures Dropbox Plus subscribers can request three signatures per month. Dropbox Passwords (Opens in a new window) is a password manager that is available to all Dropbox users for free. Dropbox Paper (Opens in a new window) is a simple alternative to Google Docs that is ideal for taking quick notes. None of these apps will justify the cost of a Dropbox subscription on their own, but when combined with Dropbox’s main feature of cloud storage and syncing, any of them could be compelling.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Get logged in with Email Address and Password
2. Pick the option labeled My Account
3. Pick the option labeled Billing and Subscriptions
4. Pick the option labeled Cancel Subscription
5. Give the rep your account info
6. Be sure to keep the email and/or confirmation info about the cancellation