If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Dreamstime started in the year 2000 as a site for users to purchase royalty-free stock images for use in their projects. The site was redesigned as a community-enabled provider of stock images in 2004 to compete with similar sites such as Shutterstock and iStock. By November of 2016, the database of photos available on Dreamstime included 49 million unique files uploaded by various users. Currently, users may access 64 million images on Dreamstime and the community includes 18 million members. Dreamstime is led by CEO and co-founder Serban Enache and its headquarters are located in Brentwood, TN. Any user may upload photos to contribute to the growing database on Dreamstime and will receive a percentage of the license purchase price paid by users who wish to use the photo, which may range from as low as $0.20 to thousands of dollars depending on the photo in question.

Credits can be purchased in packages and used to obtain photos or users may choose to sign up for a monthly subscription with a set number of downloads included in the pricing. 1-month subscriptions are available for as few as 5 photos per month for $25.00 per month after the trial expires, or for 10 photos per month for $35.00 per month. A 1-month subscription is also available that includes 50 photos per month for $71.00 per month. A 1-month subscription including 750 photos is available for $197.00 per month. One month subscriptions will renew automatically after 30 days. A 3-month subscription including 750 photos per month is available for $564.00, this subscription will renew after 90 days automatically. 6-month subscriptions include 750 photos per month and are available for a total price of $1,075.00, which will automatically renew at the end of the 6 month period. Finally, a 12-month subscription is available for $1,724.00 which includes 750 photos per month and will renew after 12 months.

All subscription plans renew and bill automatically at the end of the subscription period unless cancelled by the user. There is no minimum commitment however and plans can be cancelled at any time desired by the user. Refunds may or may not be available for the unused paid time however if the plan is cancelled before the end of the paid period. More information can be found below to assist you in cancelling a Dreamstime subscription plan.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 800-243-1791
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: Dreamstime LLC
Address 2: 1616 Westgate Circle
City: Brentwood
State/Province/Region: TN
Zip/Postal Code: 37027
Country: United States
Phone 1: 615-771-5611
Phone 2: 800-243-1791
Email 1: [email protected]
Email 2: [email protected]
Twitter Url: https://twitter.com/dreamstime
Facebook Url: https://www.facebook.com/dreamstime
Main Site Url: https://www.dreamstime.com
Help Site Url: https://www.dreamstime.com/faq
Contact Form Url: https://www.dreamstime.com/contact
Fax: 615-734-0671
Terms Of Service Url: https://www.dreamstime.com/terms
Privacy Policy Url: https://www.dreamstime.com/privacy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Dreamstime