Desert Sports and Fitness

• Desert Sports and Fitness

Desert Sports & Fitness is a Tucson, Arizona-based fitness training company with two sites. Frank Robles is the company’s President, and it was founded in 2002. They provide weight reduction, weight gain, general conditioning, rehabilitation, and sports training programs. Memberships at both locations range from $32.50 to $499.00 per month, depending on the degree of services given. Customers must sign a membership contract that binds them to a membership period that varies depending on the level of membership. Members are expected to pay monthly fees until the 60-day cancellation term expires, and membership agreements include a 60-day cancellation clause. Desert Sports and Fitness bills and collects through Paramount Acceptance, a third-party firm that is normally noted on the customer’s credit card statement. Since 2008, Desert Sports and Fitness has been accredited by the Better Business Bureau, and it now has a “A” rating. While there have been some complaints on the BBB website, many of them refer to billing confusion during COVID-19 and the membership contract’s 60-day cancellation period. Before opting to join, Desert Sports and Fitness provides prospective customers a Free Fitness Evaluation and a meeting with their fitness specialists to discuss fitness objectives, establish a fitness program, and allow interested customers to experience the facilities. Desert Sports and Fitness also has a Desert Speed School program. This program is intended for younger players and focuses on assisting youth athletes in excelling through one-on-one or small group training sessions. Desert Sports and Fitness offers personalized fitness choices that aren’t typically available at chain gyms like Planet Fitness or Orangetheory. Many consumers are ready to pay a premium for more personalised exercise programs, thus a smaller and more personalized fitness center appeals to them.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. In a browser, goto https://desertsportsandfitness.com/contact-us/
2. Now enter your information
3. Request cancellation in message box
4. Pick the option labeled submit

Follow these steps:

1. Address and send the email to [email protected]
2. Compose an email requesting cancellation, for a confirmation number and final billing details

Follow these steps:

1. Contact customer service at of the location you are trying to cancel
2. Advise the rep that you need to cancel
3. Be sure to get a confirmation number or email for the cancellation
4. Make sure that you won’t be charged again
5. Be sure to keep the email and/or confirmation info about the cancellation