Care.com offers a great database if you are seeking a babysitter, caregiver, or more type of service provider. Here are 3 guides to show you how to cancel.
First, get together the following pieces of information, you will need them in order to cancel.
| First Name |
| Last Name |
| Phone Number |
| Email Address |
| Username |
| Password |
| Billing Address |
| City |
| State/Province/Region |
| ZIP/Postal Code |
| Country |
| Reason for Cancellation |
| Last 4 Digits of Card |
| Date of Last Charge |
| Amount of Last Charge |
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Login
- In a browser, goto https://www.care.com/
- Get logged in with email and password
- Tap on Account and Settings
- Navigate down on the page to locate Membership Information Section
- Tap on Close Account
- Tap on No thanks, cancel my membership
- Tap on a reason for why you are closing your account.
- Tap on Continue
Cancel by Phone (Live Agent)
- Contact customer service at (877) 227-3115
- Advise the rep that you need to cancel
- Give the rep your account info
- Be sure to get a confirmation number or email for the cancellation
- Be sure to keep the email and/or confirmation info about the cancellation
Cancel by E-Mail
- Compose an email including your account information
- Advise the rep that you need to cancel
- Be sure to get a confirmation number or email for the cancellation
- Address and send the email to careteam@care.com
Company Information
| Address 1: | Care.com, Inc. |
| Address 2: | 77 Fourth Avenue, 5th Floor |
| City: | Waltham |
| State/Province/Region: | MA |
| Zip/Postal Code: | 02451 |
| Country: | United States |
| Phone 1: | (877) 227-3115 |
| Phone 2: | 781-642-5900 |
| Email 1: | careteam@care.com |
| Twitter Url: | https://twitter.com/caredotcom |
| Facebook Url: | https://www.facebook.com/caredotcom |
| Main Site Url: | https://www.care.com/ |
| Contact Form: | https://www.care.com/contact-us-p1011.html#contactOptions |
| Help Site Url: | https://www.care.com/help-faqs-p1009.html |
| Fax: | 781-899-1294 |
| Terms Of Service Url: | https://www.care.com/terms-of-use-p1012.html |
| Privacy Policy Url: | https://www.care.com/privacy-policy-p1013.html |
