Care.com

 

Care.com offers a great database if you are seeking a babysitter, caregiver, or more type of service provider. Here are 3 guides to show you how to cancel.

First, get together the following pieces of information, you will need them in order to cancel.

First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Next, use one of the following contact methods and steps to complete your cancellation.

Cancel by Login

  1. In a browser, goto https://www.care.com/
  2. Get logged in with email and password
  3. Tap on Account and Settings
  4. Navigate down on the page to locate Membership Information Section
  5. Tap on Close Account
  6. Tap on No thanks, cancel my membership
  7. Tap on a reason for why you are closing your account.
  8. Tap on Continue

Cancel by Phone (Live Agent)

  1. Contact customer service at (877) 227-3115
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Be sure to get a confirmation number or email for the cancellation
  5. Be sure to keep the email and/or confirmation info about the cancellation

Cancel by E-Mail

  1. Compose an email including your account information
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Address and send the email to careteam@care.com

Company Information

Address 1: Care.com, Inc.
Address 2: 77 Fourth Avenue, 5th Floor 
City: Waltham
State/Province/Region: MA
Zip/Postal Code: 02451
Country: United States 
Phone 1: (877) 227-3115 
Phone 2: 781-642-5900
Email 1: careteam@care.com
Twitter Url: https://twitter.com/caredotcom
Facebook Url: https://www.facebook.com/caredotcom
Main Site Url: https://www.care.com/
Contact Form: https://www.care.com/contact-us-p1011.html#contactOptions
Help Site Url: https://www.care.com/help-faqs-p1009.html
Fax: 781-899-1294
Terms Of Service Url: https://www.care.com/terms-of-use-p1012.html
Privacy Policy Url: https://www.care.com/privacy-policy-p1013.html

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