If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Accountable2You is an internet monitoring software. The program launched in 2007 and is based in Williamstown, KY in the USA. The software is designed to report certain types of internet activity to an accountability partner, a parent, or another individual that was chosen when setting up the software. The software does not filter or block content from being viewed by the user. Accountable2You only provides reporting of activity to the chosen individual. Reporting will be emailed daily and/or weekly, and the software can be configured to send instant text alerts when content is viewed. Objectionable words can be chosen by the user that will then be used to generate reporting as well as standard reporting of adult-oriented content.

Plans are available in several forms. An individual plan which covers up to 6 devices in one household is available for $6.99 per month, while a family plan that covers an unlimited number of devices within the household is available for $11.99 per month. Both individual and family plans allow for unlimited designated accountability partners. A small business plan is available for $14.99 per month plus $0.99 per additional installation. A church or group plan can be obtained for $9.99 per month, which allows members of that group to obtain a discounted monthly rate of $5.59 for an individual plan or $9.59 or a family plan. All plans offer a 10-day trial period before being charged. Any Accountable2You plan may be cancelled at any time but may or may not be eligible for a refund of paid fees. More information is available below to assist you in cancelling a subscription to Accountable2You.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at (859) 534-9855
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to keep the email and/or confirmation info about the cancellation
Cancel by Login
  1. In a browser, goto
  2. Get logged in with email and password
  3. In a browser, goto the billing page
  4. Tap on the “Cancel IMMEDIATELY” button
Company Information
Address 1: 1414 North Main St
City: Williamstown
State/Province/Region: KY
Zip/Postal Code: 41097
Country: United States
Phone 1: (859) 534-9855
Email 1: [email protected]
Twitter Url:
Facebook Url:
Main Site Url:
Help Site Url:
Contact Form Url:
Terms Of Service Url:
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