LegalZoom, also known as LegalZoom.com, Inc., is an American online legal technology company that helps its customers create legal documents without necessarily having to hire a lawyer. Available documents include wills and living trusts, business formation documents, copyright registrations, and trademark applications. The company also offers attorney referrals and registered agent services. Cited as a disruption to traditional consumer legal services, the company asserts that this disruption benefits people who otherwise could not hire a lawyer by expanding their access to legal services. LegalZoom was founded by Brian S. Lee, Brian Liu, Edward Hartman, and Robert Shapiro. The company began offering legal service products to the public on March 12, 2001. LegalZoom was a nominee for the American Bar Association’s 2005 Louis M. Brown Award. In 2011, Business Insider ranked LegalZoom 27th on its list of the world’s most valuable startups, and in 2012, Fast Company ranked LegalZoom 26th on its list of the most innovative companies. In September 2012, LegalZoom formed a partnership with the United Kingdom-based legal services provider QualitySolicitors, as part of which the companies jointly offer online legal services in the United Kingdom including company formations and divorce documents. On January 6, 2014, European private capital firm Permira announced its intent to acquire $200 million in the outstanding equity of LegalZoom and become its largest shareholder pending regulatory approval. On February 14, 2014, Permira announced that the deal was complete. In 2015, LegalZoom announced they were to make their first UK acquisition. The acquired firm was Beaumont Legal, a 200-year-old firm in Wakefield, West Yorkshire, England which describes itself as one of the largest conveyancers in the country. In 2021, LegalZoom acquired Earth Class Mail. In 2022, LegalZoom acquired Revv, India-based document automation, and form template company.
LegalZoom offers affordable pricing plans with the option to add on additional services. LegalZoom believes every business deserves the full protection of the legal system and therefore provides an independent network of attorneys to assist you with the right guidance. The do-it-yourself platform provides a user-friendly experience with convenience and efficacy from start to finish without having to leave the comfort of home. LegalZoom offers affordable pricing packages to meet your specific needs. Packages range from $79 to $349 (plus state filing fees) with the option to add on additional services, including a registered agent, tax advice, and access to a legal form and document library. Businesses can also pay a low fixed rate for many types of legal work, which offers ongoing access to attorney consultations and legal reviews. Add-ons can get pricey but the upside is most LLC orders can be split into three monthly installments, but it is based on your overall total. If you were to just file the LLC, that would not be eligible for the installments. Turnaround time depends on any state-specific backlogs and three filing speed packages for LLCs. Economy (20 business days), Standard (ten business days), and Express Gold (two to five business days). In addition, LegalZoom offers a 60-day money-back guarantee if you are unhappy with services and will process your refund within five business days. The Economy plan is $79 plus the state filing fee and includes a Name check and business filing, Articles of Organization, an LLC next-step guide, Peace of Mind Review, Lifetime customer support, and a Financial account authorization letter. The Standard plan is $329 plus state filing fee and includes Name check and business filing, Articles of Organization, LLC next-step guide, Peace of Mind Review, Lifetime customer support, Financial account authorization letter, Deluxe organizer, Official certificates and seal, and LegalZoom VIP processing. The Express Gold plan is $349 plus state filing fee and includes Name check and business filing, Articles of Organization, LLC next-step guide, Peace of Mind Review, Lifetime customer support, Financial account authorization letter, Deluxe organizer, Official certificates and seal, LegalZoom VIP processing, Rush processing with Secretary of State (Secretary of State processing times can vary and are subject to change), and Express shipping. Some of the additional services that LegalZoom provides are Wills, Power of attorney, Estate planning documents, Trademarks, Copyrights, and Patents. With the Business Advisory Plan, LegalZoom allows you access to a 30-minute consultation with an independent attorney. If you need to retain an attorney for more complex or ongoing legal matters, the legal plan provides a 25% discount on your consulting attorney’s hourly rate.
LegalZoom’s customer service can be contacted by phone or via a contact form. To contact LegalZoom’s customer service by phone, just call (888) 379-0854. You will be asked to provide your first name, last name, email address, phone number, and billing address. Customer service representatives are available by phone Monday through Friday from 5 a.m. to 7 p.m. PT, and on Weekends from 7 a.m. to 4 p.m. PT. To contact LegalZoom’s customer service via a contact form, just visit https://www.legalzoom.com/contact-us and click on submit a question. You will need to provide your first name, last name, email address, phone number, and billing address.
LegalZoom CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact customer service at 800-773-0888
Advise the rep that you need to cancel
Give the rep your account info
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
