Uber is one of the largest ride-sharing services in the world. It was founded in the spring of 2009 by Travis Kalanick and Garrett Camp. The word “uber” means super or topmost. The Chairman of the company is Ronald Sugar. The Chief Executive Officer is Dara Khosrowshahi. During the first two years, the company was known as UberCab. Uber is privately owned. Uber is available in 785 metropolitan areas. There are over 100 million customers, with 69% of the customers being in the United States. The headquarters are located in San Francisco, California.

Uber can be accessed through the mobile app. The app is available in the App Store and on Google Play. When you are ready to get a ride, you will need to first access the app. You will enter your location and your destination. If you have your location services turned on, your location will automatically be pinpointed. You will see available ride options which will include wait time, car sizes, and ride price. You can choose a ride then confirm your pick-up location and click on “Request”. To pay, you can use either a credit/debit card, PayPal, or Apple Pay. Cash is also accepted in some locations. The driver will accept the request then be on his/her way. You will receive an alert when the driver is a minute or so away. When your ride arrives, you should verify the name of the driver before entering the vehicle. Once you are dropped off at your destination, you can rate your driver. Rating is from 1-5 stars, with 5 being “great”. You may also be able to tip the driver, depending on the location. Uber ride prices vary depending on the distance you are traveling. Prices range from $1-3 per mile. There is Upfront Pricing available, which allows you to pay one flat price no matter the distance. Uber RidePass is a monthly pass to help save you money if you are a regular commuter. RidePass starts at $14.99 per month, automatically charged on a recurring basis. RidePass is only available in Los Angeles, Miami, Orlando, Denver, and Austin.

To cancel Uber, follow the cancellation instructions below.