Massage Envy

• Massage Envy

Massage Envy Franchising LLC is an American massage and skin care national franchisor based in Scottsdale, Arizona. The Massage Envy franchise network is the largest provider of therapeutic massages and skin care in the United States and has more than 1,100 independently owned and operated franchise locations as of 2022. Massage Envy was established in 2002 and began franchising in 2003. Massage Envy was founded in 2002 and started franchising in 2003. By late 2008, Massage Envy franchisees collectively employed more than 8,000 professionals at 420 independently owned and operated locations in 36 U.S. states. The Massage Envy franchise network expanded its membership-based business model in 2009 by adding facials and other spa services. There were approximately 650 franchised locations by late 2010. Forbes ranked Massage Envy number 20 on their 2012 list of “Top 20 Franchises for the Buck”. According to the magazine, franchises required an initial investment averaging $455,505 and made over $1 million in annual sales in 2010. Massage Envy partnered with Susan G. Komen for the Cure for a campaign called “Massage for the Cure,” which raised over $1.4 million by August 2010. There were more than 1,100 locations in 49 U.S. states as of March 2022. The Massage Envy franchise network expanded its skin care products and service offerings in 2017 to include Image Skincare and PCA Skin, as well as non-surgical procedures such as chemical peels and Microderm abrasion. The company also announced plans for its franchisees to remodel more than 700 locations and to launch new body stretch, facial, and massage services over the next few years. In late 2017, Entrepreneur reported there were 1,189 franchises, with startup costs ranging from $434,800 to approximately $1 million. Massage Envy is based in Scottsdale, Arizona. Its network of franchised locations is the largest provider of therapeutic massages and skin care in the United States. The Massage Envy franchise network uses a membership-based business model, Massage Envy’s franchisees are collectively the largest American employer of massage therapists and estheticians. In addition to massage therapy, facials, skin peels, and Microderm infusion, Massage Envy franchises offer stretch therapy and skin care products. Beth Stiller is the current chief executive officer of Massage Envy Franchising. Joseph “Joe” Magnacca previously served as a chief executive officer from early 2016 until late 2019. Beth Stiller previously held the chief commercial officer position from April 2016 until Joe Magnacca’s departure in 2019. Kathy Collins became chief marketing officer in July 2018. A Massage Envy membership is $50 per month. With the membership, you receive one massage, facial, or full-body stretch per month. If you do not use your service for the month, the visits accrue as long as you keep your membership active. With the membership, you also get reduced prices on additional massages or facials throughout the month. Members save an average of $60 per one-hour massage or facial. Longer messages (1.5 hours or 2 hours) or hot stone massages are more, but members save an average of $110 to $130 on them. With your Massage Envy membership, you are entitled to one massage, full-body stretch, or facial per month. You can mix and match your services, too. For example, you can get a massage, a facial in February and March, and, in April, a full body massage. You do not have to commit to one service throughout your membership. You can also use your Massage Envy membership at any location throughout the country. With 1,100 locations, you will likely find one wherever you travel. If you want more than one massage, facial, or Full Body Stretch per month, you can add on the services a la carte, but you will pay reduced membership prices rather than full retail prices. The number one benefit of a Massage Envy membership is the ability to schedule your self-care without worrying about the financial aspect. You get a massage at a significant discount, and since you must pay for it to stay active, it is a much easier decision to make to take care of yourself. Besides the regular monthly self-care, here are the benefits of a Massage Envy membership are getting discounts on additional services throughout the month, getting discounts on industry-leading products that promote self-care and health, you can use your membership at any Massage Envy, you can pay for the entire membership in full and use your massages in any frequency, and you can earn free sessions if you refer friends and family to Massage Envy. The Massage Envy membership is a 12-month agreement and, after the term, becomes a month-to-month subscription.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Contact customer service at 866-690-9108
2. Give the rep your account info
3. Advise the rep that you need to cancel
4. Be sure to get a confirmation number or email for the cancellation
5. Be sure to keep the email and/or confirmation info about the cancellation

Follow these steps:

1. Compose an email
2. Give the rep your account info
3. Advise the rep that you need to cancel
4. Be sure to get a confirmation number or email for the cancellation
5. Address and send the email to [email protected]

Follow these steps:

1. In a browser, goto https://www.inmoment.com/websurvey/2/execute?_g=NTE0OQ%3D%3D4&_s=8449b37b-7e0d-46c3-af11-f2c102c52b05#!/1
2. Give the rep your account info
3. Advise the rep that you need to cancel
4. Be sure to get a confirmation number or email for the cancellation
5. Pick the option labeled Submit