Starz Entertainment, LLC

April 11, 2019

TV and Internet

If you’re having trouble cancelling on your own, you can also try this online cancellation service:

Starz Entertainment, LLC is a premium cable and satellite television network. It was founded over two decades ago in February 1994. The company is owned by Starz, Inc., and Lionsgate. Starz, Inc. started as Encore Movie Group in the early 1990s. The Chief Executive Officer is Chris Albrecht. The Chief Operating Officer is Jeffrey Hirsch. The headquarters are located in Meridian, Colorado.

Starz is available in English and Spanish. Their slogan is simply “Obessable”. Starz broadcasts worldwide. There are various timeshift services, including Starz West, Starz East, Starz Cinema East, Starz Cinema West, Starz Comedy East, Starz Comedy West, Starz Edge East, Starz Edge West, Starz Kids, & Family East, Starz Kids & Family West, Starz in Black East, and Starz in Black West. Starz is available with your cable or satellite service and is usually included in with your package or as an add-on (for an extra cost). You can also use the Starz app, which incurs a monthly charge, depending on the device it is being used on. The base fee is $8.99 per month. Starz App is available for download on iPhones, iPads, Amazon Fire TV, Amazon Fire Stick, Apple TV, Android TV, Roku, Xbox One, Xbox One S, Smart TVs, and Windows and iOS operating systems. New subscribers can enjoy a 7-day free trial to first try out the service before fully subscribing. If you do not cancel after the trial period, you will be charged the regular monthly rate which varies depending on device and/or service.

You can cancel Starz by following the cancellation instructions below. We have included detailed instructions on what pieces of information you will need when reaching out to the company directly. We also have included specific contact details. Please continue reading below for more information.

First, get together the following pieces of information, you will need them in order to cancel.
First Name
Last Name
Email address on the account
Password
Last 4 digits of Credit Card being charged
Next, use one of the following contact methods and steps to complete your cancellation.
Cancel by Phone (Live Agent)
  1. Contact customer service at 855-247-9175
  2. In the phone system choose 2
  3. In the phone system choose 0
  4. Advise the rep that you need to cancel
  5. Give the rep your account info
  6. Be sure to get a confirmation number or email for the cancellation
  7. Be sure to keep the email and/or confirmation info about the cancellation
Company Information
Address 1: 8900 Liberty Circle
City: Englewood
State/Province/Region: CO
Zip/Postal Code: 80112
Country: USA
Phone 1: 1-855-247-9175
Email 1: help@starzplay.com
Twitter Url: https://twitter.com/starz
Facebook Url: https://www.facebook.com/Starz/
Main Site Url: https://www.starz.com/
Help Site Url: https://www.starz.com/settings/faq
Contact Form Url: https://www.starz.com/settings/contactus
Terms Of Service Url: https://www.starz.com/termsofservice
Privacy Policy Url: https://www.starz.com/privacypolicy
Billing Descriptors
A billing descriptor is the description of transactions that appear on your credit card statement. They are meant to help you positively identify your card transactions by including information about the date of each payment and the company from which it was purchased. These descriptors are associated with Starz Entertainment, LLC
  • CHECKCARD STARZ, STARZ ®
  • CHECKCARD STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • CHKCARD STARZ, STARZ ®
  • CHKCARDSTARZ, STARZ ®
  • CHKCARD STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • CHKCARDSTARZ, STARZ ® (AUTOMATIC RENEWAL)
  • Misc. Debit STARZ, STARZ ®
  • Misc. Debit STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • PENDING STARZ, STARZ ®
  • PENDING STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • POS Debit STARZ, STARZ ®
  • POS Debit STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • POS PURCHASE STARZ, STARZ ®
  • POS PURCHASE STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • POS PURCH STARZ, STARZ ®
  • POS PURCH STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • POS PUR STARZ, STARZ ®
  • POS PUR STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • POS REFUND STARZ, STARZ ®
  • POS REFUND STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • PRE-AUTH STARZ, STARZ ®
  • PRE-AUTH STARZ, STARZ ® (AUTOMATIC RENEWAL)
  • Visa Check Card STARZ, STARZ ® (AUTOMATIC RENEWAL) MC
  • Visa Check Card STARZ, STARZ ® MC